Thomas Schaaf

Head of CIO Office, Consultant, Auditor & Lecturer

Greater Munich Metropolitan Area

About

FitSM Expert, ITIL Expert, ITIL Certified Service Manager, ISO/IEC 20000 Auditor, ISO/IEC 20000 Consultant & Manager, ISO/IEC 27001 ISMS Auditor, ISO/IEC 27001 Consultant/Officer Spezialgebiete: FitSM, ITIL, ISO/IEC 20000, ISO/IEC 27000 / ISO/IEC 27001, VDA ISA / TISAX, KRITIS, IT Service Management, Information Security Management, Service Level Management, Quality Management, Auditing, Risk Management, Compliance

Experience

  • Head of CIO Office at Stadtwerke München - SWM Services GmbH
    Sep 2014 - Present · 11 yrs 11 mos

  • Project Director at FedSM
    Sep 2012 - Dec 2015 · 3 yrs 4 mos

    FedSM: Implementing Service Management in Federated e-Infrastructures

  • Senior Researcher and Lecturer at Ludwig-Maximilians-Universität München
    2006 - Dec 2015 · 10 yrs

  • External Trainer, Auditor & Consultant at mITSM GmbH
    Oct 2010 - Aug 2014 · 3 yrs 11 mos

  • Project Director at gSLM
    Sep 2010 - Aug 2012 · 2 yrs