Brooklyn, New York, United States
Digital Project Manager, PMP and CSM certified, who manages the execution of web and mobile development projects. Traditional project management activities such as planning, project scheduling, resource management including external 3rd party partnerships, budget tracking, status reporting, managing stakeholders, and assuming responsibility for the organization and day-to-day management of the work. Certified Scrum Master who experts in end-to-end scrum process and a leader in the management of agile teams. Handle multiple projects at the same time, and exude a collaborative attitude in all situations.
• Supported DHS Work Authorization initiatives • Houses of Worship (HOW) Program: Managed full project lifecycle for facilities. Oversaw functionality enhancements such as hospitality center setup, and sign-in/sign-out features. • Facility Onboarding Support – HPD/HRO: Assisted with onboarding facilities, ensuring readiness and compliance. • Program Management : Oversaw OASO and DHS projects including Guest Mail Enhancement and DHS CARES API Enhancement, ensuring timely delivery and stakeholder alignment. • COVID Vaccination Project (Ongoing Support): Lead ongoing support and maintenance efforts for the VAX project, ensuring operational stability and system performance. Coordinated cross-functional teams, including healthcare providers, IT specialists, and logistics staff, to maintain efficient operations.
Theatermania Replatform • Work with the director of product development and director of web development to define replatform strategy and roadmap. • Assist product management in writing fully-scoped acceptance criteria for ongoing development work. • Manage sprint backlog, sprint activities, resolving bottlenecks and blocking issues. • Manage offshore software quality assurance team and 3rd party Drupal developer. Various initiatives • Transition from WhatCounts to Salesforce marketing cloud. • New ads development in GTM/DFP. • Implemented Scrum framework for development team. This includes setup Jira workflow, Scrum board, training, coordinating and facilitating Scrum ceremonies. • Educated development team on agile methodologies; Kanban and Scrum. • Ensure PM standards and quality across the organization. • Strategic project management, coordination of projects and resources and increasing effectiveness and efficiency. • Technical support E-commerce site such as Theater Club and WhatsOnStage Technical Skills • Jira administration, Drupal 7 & 8, React, AWS, ElasticSearch, Salesforce Marketing Cloud admin, AMPScript, Selenium automation, SQL, Google Analytics, Ads Ops, Dev Ops.
Exact Target / Salesforce Marketing Cloud • Consolidated multiple newsletters platforms • Responsibilities included gathering requirements from business stakeholders, design, tech and editorial for NBC News, TODAY and MSNBC. • Wrote user stories for both internal and external teams. • Managed cross functional and third party development teams to deliver on requirements. • Successfully increased users engagement such as subscription rate, click through rate and page views. NBC News Monetization UX Ads Team • Partnering, building and executing monetization programs for our core brands, NBC News, MSNBC, Today Show and Breaking News. • Managed product roadmaps for short and long term goals for ads team to improve user experiences and drive revenue. • Working experience with digital products including web, mobile, apps, video, OTT. Digital Platform • A multiyear project to consolidate 7 legacy CMSs into a single data warehouse. • Responsibilities included gathering requirements from business stakeholders, UX team, video team, editorial and tech. • Migrating legacy contents from 7 different platforms into new content warehouse. • Performed validation on migrated contents to ensure data is clean, correct and useful.
• Project managed number of projects such Community Challenge, Guest editor program, photo contest and iVillage redesign. • Coordinated resources across all development teams such as Community & Social, maintenance, frontend, backend, Drupal, mobile team and QA team. • Experienced in project managing Drupal 6 and Drupal 7 developments. • Managed full scope of projects and initiatives from conceptualization, design to implementation. • Managed resources along with matrix resources, including internal teams, 3rd party vendors, and service providers. • Gathered and documented requirements from internal clients. • Identified and champion opportunities to build and leverage best practices across the team. • Regularly communicated progress, status, issues, and resolutions to key stakeholders and management via verbal and written status reports
• Ensure the quality of NBC Universal software products by writing and executing test plans and automated test scripts. • Write code and program testing protocols and plans. • Perform manual testing as needed. • Validate and troubleshoot reported bugs and clearly communicate problems and severity to appropriate IT personnel. • Triage bug reports with staffs, including both technical, non-technical staff and customer service. • Experience with Drupal 6 & 7. • Experience with automated QA testing tools, particularly Selenium and Webdriver • Experience programming with PHP and Javascript
• Primary tester for number of Optimum Online and Optimum Voice projects. • Execute manual tests and QTP automated scripts. • Wrote manual test cases and test reports. • Tested web applications on numerous projects. • Tracked and reported testing progress • Worked closely with development team, onsite and offshore, to resolve issues • Summarized defect lists, created test reports and documented test procedures • Knowledge of SOAP, TIBCO, LEAF and SBM • Responsibility includes modems inventory management, document procedure, and streamlines modem inventory process.