Dubai, United Arab Emirates
Sr. INFORMATION TECHNOLOGY & MANAGEMENT PROFESSIONAL (Business Applications, Security & Infrastructure Projects, IT Management) - Over 20 years of senior level IT experience in Project management of Business Applications, Security Projects & Infrastructure projects. - Worked on complex and critical enterprise level projects with large organizations such as Oil & Gas, Banking, Retail, Port & Free Zone, Media, Manufacturing, Consultancy, etc. - Holding Master degree in Computer Applications and MBA. Certified in ITIL and successfully completed trainings in Projects Management and various technologies and applications. - Experienced, results oriented and qualified Information Technology and Management Professional with 20 plus years career track and outstanding record of accomplishments at senior level. - Well rounded hands on experience in IT Management, Business Analysis, Projects Management (Applications & Infrastructure), Operations and Service Delivery. Strong experience in Process Re-engineering & Transformation, PMO functions, etc.
• Extensive IT project management experience in various segments such as - Oil & Gas, Retail, Etc. • Manage enterprise wide many large and complex projects in the areas of - Business applications, Technology related products, IT infrastructure projects, Security projects. • Direct and manage project development / implementation from beginning to end, planning, scheduling, tracking the timelines, milestones, and deliverables. Proactively manage changes in project scope, identify the impact and take appropriate contingency plans. • PMO functions, Project performance reviews & reporting with Department KPIs, Processes improvements. • Identify resource needs, handle resource allocation and hold team accountable to deadlines. • Handle issues and risk by clearly communicating, deploying risk mitigation strategies as appropriate. • Reporting on available resources, budget, and project status to project sponsors and stakeholders. Partial list of projects implemented are: * Technology Upgrade ofOracle EBS: Upgrade Legacy applications of Retail, Oil & Gas and other business divisions. * Aviation portal for customers: Implemented portal for customers across the world to perform transactions. * EDR (End Point Detection and Response): implemented EndGame product across the organization. * Cognos BI Application upgrade: Upgraded the legacy setup with - Cognos new version, new Design & Infrastructure. * BizTalk Implementation: Completely revamped and upgraded the setup with new infrastructure. * McAfee IPS: Implemented IPS covering all segments of network to achieve total protection. * Threat Intelligence solution. * IPVPN links upgrade: Network infrastructure upgrade across UAE locations to meet the increased b/w demand. * User authentication for shared printers. * Various Business Applications. - Recognition in the Department Meetings for projects management. - Certificate of Appreciation from management during the project closure for the successful implementation.
Consulting Firm: • Consultant to various organizations for implementing various projects. • Complete implementation and consultancy during the project. • Review the projects using quality frameworks such as EFQM, etc. • Develop process documentation for various functions for the customer organizations. - Additional Role: Sr. Assessor at Dubai Economic Department for Dubai Quality Award.
Banking: - Manage & Oversee Projects & Development for various Banking applications and Infrastructure solutions. - Managed infrastructure setups with SPARC and Intel servers to host Business Applications, IT Security, etc. - Hands on experience in proxy, firewall, LDAP, application server, web server, etc.; - Database setup of Oracle, Informix & SQL server and design of for various databases for applications. - Involved in core banking Tandem & IFlex integration with various business applications. - Carry out activities related to process development for ISO & ITIL implementation. - Conduct QA Internal Audit of I.T. - Deployment of BI & MIS across the organization - Prepare IT budget for the projects, allocate through business case and monitor its usage during project execution. Key Applications Implemented: - OnLine Banking & MIS - Payment Solutions - VISA PRIME Application, VISA server, EDIT package, Tracking System, DHI interfaces for Call Centre, SWIFT, - Document Management System - Digital Signage - Integration with Core banking and Automation. - Signature Verification System: SigCap and AutoSig - Lotus Notes & Domino, Mobile/PDA Integration, IBM Everyplace - MIS & BI: QlikView and Business Objects - Morabaha : Developed Loan Processing application. - Web Site & Content Management - Internet Infrastructure - Data Migration: Technical lead to facilitate data migration from legacy applications. - Vendor Management, Contracts, SLA - Customer Service standardization across 60 branches network with technology deployment, Service improvement, etc. - Communication: Interface email/fax with business applications for automation. - Re-engineered the IT solutions with state of the art technology and solutions with business applications. - Received Spot Awards from management for commitment & situation demanding performance. - Recipient of Certificate of Appreciation for actively supporting the symposium “Celebrating World Quality Day” from Dubai Quality Group.
Sea Port & Free Zone: • Designed, developed and implemented information systems for various business requirements of DPA & JAFZA. Major applications include, - Free Zone information system for JAFZA Sales & Administration - QMS (Quality Management System) implemented at all departments across DPA and JAFZA. - JAFZA ID-Card for over 25,000 Employees from 1,300 plus companies at JAFZA Administration. - JAFZ visitors Entry Control & Management at JAFZA Admin/Security and Free zone companies. - Administration of internet setup. Website & Content Management. - Received Certificate of Appreciation for Best Project Implementation of Quality Management System from the Chairman of Jebel Ali Free Zone Authority & Managing Director of Dubai Ports Authority.
Media & Publications: • Developed & Implemented core business applications under 4GL and Unix environment to enhance and replace the legacy applications. • Re-engineered I.T. Department with latest servers, applications, databases and storage. Transformed the setup from COBOL to 4GL / UNIX environment by replacing applications and data migration. • All Business Applications developed in-house and deployed for all users including branch offices across the country. Major applications developed with project lead includes; - Sales & Distribution System for various publications. - Advertising System & Classifieds – booking, print schedules, billing, credit follow-up, etc. - Financial Accounting System. & Budget System (Finance Dept). - MIS Application for Analysis & Reports. - Subscriptions, Promotions and Production & Materials Management. • Implemented System integration between applications and real time posting to automate the business process and report generation. • Installation, Configuration and Administration of Databases and UNIX. Re-engineered & Transformed the IT setup with state of the art hardware and business applications. Replaced legacy applications with in-house developed solutions and Data migration. Attained multi-fold performance improvement especially for day-end and month-end processes. Significantly reduced the crucial daily news print data processing time and thereby improving the productivity across the organization and helped smooth processing of late news more efficiently.