Canada
Recent university graduate with the experience and motivation needed to achieve results other believe to be impossible. Experience in marketing, sales, customer relations, and management. Demonstrated success record in: - Distilled values, and overcame objections to secure challenging deals. - Implemented cold calling strategies and tactics - Experienced in customer relationship - Designed creative marketing campaigns targeted at homeowners, and sports enthusiast - Motivated staff to peak performance levels HIGHLIGHTED CAREER ACHIEVEMENTS • Franchisee Achievement - Sales of $75,000+ - Customer Satisfaction of 98%. - Turnover ratio of 80%. - Success ratio of 75% • Business Plan Development – Placed third in University of Guelph entrepreneurial competition •Increased Sales – Responsible for a 20% increase in revenue through the successful implementation of social media •Effective Marketing – Developed campaign strategies, doubling attendance for 2009 University of Guelph Hockey Playoffs. Specialties: Direct Sales, Cold Calling, Marketing, Management
• Manage and support a distributor network throughout North America • Oversee the development of fastest growing and highest earning accounts • Restructured Customer Relationship Management software (salesforce.com) to suit the needs of the company • Compose, publish and maintain all social media (Facebook, Twitter, YouTube, Linkedin, Google+, Pinterest, etc.. • Actively plan and promote all marketing initiatives
Quickly accelerated through the ranks of the event staff due to proven dedication, attention to detail, and leadership capabilities. Promoted to Athletic Events Coordinator after only four months of employment. At which point; • Successfully managed 40 employees within the Department of Athletics • Recruited, trained, supervised, motivated, evaluated and scheduled staff • Organized and oversaw the successful completion of over 150 ticketed sporting events • Implemented marketing promotions at local OHL games, local businesses and on campus outlets
After successful management of the franchise, continued operations successfully on a part-time basis. • Continued sales averaging $28,000 annually • Maintained consumer base through WOM marketing • Retained sub-contracts with Fabian Homes, Finoro Homes, & Tom’s Construction
Given the opportunity to be the Guelph area franchisee on account of proven leadership skills and passion for all areas of business management. • Marketed to local area to secure over $70,000 of revenue • Turnover ratio of 80% (leads into estimates). Success ratio of 75% (estimates into bookings • Maintained 98% customer satisfaction due to a high level of commitment and attention to detail • Responsible for all areas of marketing, selling, administration, budgeting, staffing, and production • In charge of day to day administration, budgeting, staffing and equipment • Continually developed communication skills • Cooperatively worked with higher ups in company while developing own staff