Basel, Basel, Switzerland
I find value by helping organisations to deliver the best shopping experience for their customers. I do so by using my professional expertise in Customer Experience, generative listening, and by understanding the right questions to ask to strategically improve the CX. Please feel free to reach out if you would like to have a conversation about how you can create a seamless shopping experience, increase your shop's performance and help customers find what they are looking for by harnessing the power of AI with intent discovery.
Harness the power of AI with Findologic's flexible API integration By plugging into Findologic's headless technology, we allow retailers to tailor every journey and every result. Our AI derives valuable insights from user data to understand every user's intent and deliver meaningful shopping experiences.
Generation value-based sales of CCaaS & SaaS through a consultative ‘Challenger-Sales’ approach Development of a marketing- & sales pipeline through cold calling, x- und up-selling; presentations & business cases for C-level executives Account Management of Government, Healthcare Sector & Telecommunication Companies (et. al.) Expanded the DACH region and represented the company at international trade shows (CCW Berlin, etc.)
I conducted research for a marketing strategy for Focus24 alongside pursuing a MSc in Management Studies from EDHEC Business School.
My role included the research, development and branding of new products, customisation and modification of cinema camera equipment, design of protective cases and transport solutions, compatibility test and maintaining the inventory system. Furthermore my responsibilities included: Compilation of inventory data and the subsequent implementation of a new CRM software. Procurement of new assets, integration with existing stock, mechanical modification and product development. Long and short-term projects with task-based managerial responsibilities towards a small team.
My responsibilities included testing and maintaining film cameras, lenses, accessories, lights and other equipment; putting together kit for clients and ensuring the compatibility throughout all the equipment. Kit demonstrations to clients and technical advice in person as well as via the phone. Functionality tests on cameras.
I represent the MSc in Management Studies students (38 students across 17 nationalities) in all official situations - meeting with EDHEC management, Career Services, etc.