Danville, California, United States
High-energy IT leader with 30 years of extensive experience in all areas of IT management and planning. Proven innovator and strategic visionary thinker with effective leadership, analytical, financial, organizational, and communication skills. Outstanding leadership skills, focused on fostering teamwork and continuous improvement. Specialties: - Business Continuity/Disaster Recovery/Crisis Management Program Development & Management - Regulatory Compliance & Enterprise Risk Management - Data Center Infrastructure Resiliency - Strategy, Build, Operational Optimization - Data Protection - Data Replication/Mirroring - IT Infrastructure Transformation - Implementing "IT as a Business" - IT Operational excellence/high availability - IT Operations Optimization - Cost-reduction and Avoidance - IT Program Management - Storage Systems Management - Performance/Capacity Management - Process Re-engineering - Total Quality Management - ITIL, COBIT
As head of a consulting practice, I specialize in Business Continuity, IT Disaster Recovery, Crisis Management, Security, Data Center infrastructure implementation, and Business Resiliency Management. I transform IT as a Business for my clients by improving service delivery and reducing organizational risks. Clients include: SAP/SuccessFactors, VISA, U.S. Bank, FireEye, Onewest Bank, Blue Cross Blue Shield of Minnesota, University of the Pacific, Wells Fargo/Wachovia, Thomson Reuters, Sungard, OSI Pharmaceuticals, ATK, Sungard, BNSF Railway, First Data, Chase, Bank of Canada, Canada Life, Protiviti, & BrightRoll.
As Senior VP Leader of a Global organization, I delivered Crisis Management (incident management), Business Continuity (people and process recovery), and IT Disaster Recovery (data center systems recovery) services protecting $7B revenue and $2.4B net income from unplanned business interruptions. My scope included 308 business continuity plans encompassing 1440 business processes, 947 production IT applications/systems running at three data centers globally, six global incident managements teams and the corporate crisis management team.
I directed a $37MM organization responsible for Disaster Recovery, Business Continuity and Capacity Management. I implemented a robust Disaster Recovery program utilizing all 10 professional practices per the Disaster Recovery Institute (DRI) methodology. I also directed a large capital infrastructure improvement program making incremental investments and improvements to the IT infrastructure resiliency.
Directed a $187MM, 80 person organization responsible for Capacity Management, Enterprise Storage Management, Disaster Recovery/Business Continuity, and Security Services.
- Directed a $9.3MM multi-year business recovery program for a large Midwest railroad company ensuring delivery of quality and timely services while maximizing client satisfaction. - Implemented an EMC SRDF/Timefinder multi-hop data mirroring solution reducing recovery time from 96 hours to 4 hours and reducing recovery point from 72 hours to one hour. - Implemented a $2.46MM Hitachi Truecopy data mirroring solution for the Bank of Canada resulting in a two-hour recovery time and a five-minute recovery point. Project completed in less than 60 days and 28% under budget. - Implemented a Hitachi Truecopy/Nanocopy data mirroring solution for a large international financial concern providing immediate recoverability for electronic and payment service businesses.
Established Dallas consulting practice for a New England start up venture. Defined, integrated and deployed complex best of breed managed storage and backup solutions on multi-platforms mission-critical IT systems. Conducted pre-sales, post-sales, account management, and client relationship activities. Defined overall storage technology and SAN/NAS/backup solutions to meet market and customer needs for managed storage services.