Thomas Hicks

QA/QC Supervisor

Roanoke, Virginia, United States

About

Experienced Commissioner with a demonstrated history of working in the computer software industry. Skilled in Microsoft Excel, Customer Service, Technical Support, Laptops, and Microsoft Office. Strong community and social services professional.

Experience

  • GridPoint (Roanoke, Virginia)
    • QA/QC Supervisor
      Mar 2024 - Present · 2 yrs 4 mos

    • Commission approver
      Mar 2024 - Mar 2024 · 1 mo

    • Comission Approver
      Apr 2014 - Mar 2024 · 10 yrs

      Comission new devices and technical support for existing hardware. Build new configurations using xml. assist installers with wiring up the new devices

  • Technology Support Specialist at Corvesta inc.
    Dec 2009 - Oct 2013 · 3 yrs 11 mos

    In this Position I did basic IT Support. install software basic troubleshooting. But also did some other IT work. imaging Desktops and Laptops.

  • Tech Support at MFX Fairfax
    Jul 2009 - Oct 2009 · 4 mos

  • It Team Lead at Advance Auto Parts
    Jun 2005 - Apr 2009 · 3 yrs 11 mos