Arlington Heights, Illinois, United States
Methodical with extensive expertise in analyzing and optimizing IT systems. Skilled in troubleshooting complex issues, implementing effective solutions, and enhancing system performance. Strong problem-solving abilities and deep understanding of integrated software applications.
As key account manager, I was responsible for managing and growing the computer IT network category, ensuring that clients and customers are satisfied with the products provided. I maintained e-mail and telephone contact with business clients and acted as the main point of contact between clients and internal buyer teams. My other responsibilities include overseeing the company's website presence of said network category and preparing product strategies for catalogs and ads. The role required strong organizational skills, strong communication and teamwork skills with other departments and attention to detail.
Sales expert, specialized in selling a wide range of electronics including Hi-Fi systems, DVDs, TVs, computers and computer-related products. I also provided repair services for customers’ computers, laptops and other electronics.