Thomas Epping

Head of Operations at Chemelco

The Randstad, Netherlands

About

It is my purpose to drive a customer minded value chain that is outperforming its competition. With a fact based & data driven approach, I am energized by improving people performance, while ensuring processes and systems fit their needs. Process optimization and data analytics with regard to supply chain, sales, procurement, product portfolio, & pricing are in my areas of expertise. Experience in various roles in business is a valuable asset when engaging with customers and suppliers, both internal and external. This practice based understanding is a great qualifier when it comes to understanding needs & requirements, overseeing multidisciplinary process flows end to end, to make the company thrive. Operations management | Supply chain management | S&OP |Demand management | Account management | Supplier relations | Continuous improvement | Business processes | Lean six sigma | Agile/Scrum | Data analysis | Dashboarding | Reporting | Power BI | SQL Spotfire | BEx Analyser | Microsoft Excel | Celonis | Tableau | SAP SD | SAP APO | Microsoft Office | Microsoft PowerPoint | Sales forecast | Customer service | Contract management | Complaint management | Value pricing | Demand planning | Demand consolidation| Presenting | Training | Value pricing | Value selling | Value chain | Balanced score card | 7 Habits highly effective people | Chemicals | Infant formula | IFT | Food | Beverages | B2B | B2C | Key accounts | Distribution | Dairy | Vegetable oils | Ingredients | Spray drying | Powder

Experience

  • Head of Operations at Chemelco International
    Oct 2025 - Present · 9 mos

  • FrieslandCampina (Full-time · 6 yrs 8 mos)
    • Demand Manager for Supply Chain of BG Specialised Nutrition
      Apr 2022 - Sep 2025 · 3 yrs 6 mos

      -Demand Management -Performance Management -Customer collaboration -Long Range Plan -S&OP Preparations

    • Account Desk Manager (double hatted with Demand Consolidation Manager)
      Aug 2020 - Apr 2022 · 1 yr 9 mos

      -Demand management of customer forecast -New product management phase in phase out -Logistic management of internal stock transfers -Process optimization

    • Demand Consolidation Manager (double hatted with Account Desk Manager)
      Aug 2020 - Apr 2022 · 1 yr 9 mos

      -S&OP preparations -Demand consolidation

  • Customer management officer at FrieslandCampina Ingredients
    Apr 2014 - Feb 2019 · 4 yrs 11 mos

    -Scrum master customer centric team key accounts -SAP SD retrofit business representative -SAP SD key user & trainer -S&OP sales forecast customer collaboration -Contract management expert

  • FrieslandCampina Kievit (Meppel, Drenthe, Netherlands)
    • Pricing Manager
      Oct 2011 - Apr 2014 · 2 yrs 7 mos

      -Project lead value pricing implementation -Chair raw material pricing board -Raw material market trend reporting for sales -Cost price analyses for sales

    • Sales support
      Sep 2008 - Oct 2011 · 3 yrs 2 mos

      -Sales quotation, contract & order management -Complaint handling -Customer samples

  • Graduation project marketing communication at Noord Nederlands Orkest
    Feb 2008 - Jun 2008 · 5 mos