Dallas, Texas, United States
• Provide personal services to ensure the safety and comfort of airline passengers during flight. • Greet passengers, verify tickets, and serve food and beverages. • Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets. • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and schedules. • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage. • Guide passengers while entering or disembarking the aircraft. • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers. • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply. • Collect money for meals and beverages. • Conduct periodic trips through the cabin to ensure passenger comfort and distribute reading material, pillows, and blankets.
• Utilized knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks to make the perfect recommendation for each customer • Trained new servers on how to create an excellent dining experience • Handled customer complaints and always ensured customers left with a smile • Made a constant effort to become familiar with regular customers and how to meet their needs • Cleared and set tables • Ensured patrons had everything they needed to ensure a pleasant dining experience. • Maintained a clean and professional upscale appearance
• Handled customer complaints and always ensured customers left with a smile • Made a constant effort to become familiar with regular customers and how to meet their needs • Cleared and set tables • Ensured patrons had everything they needed to ensure a pleasant dining experience. • Maintained a clean and professional upscale appearance • Ensured entire bar area, including bar top, floors, tables, and stools were clean and free of clutter at all times • Performed stocking duties and inventory maintenance before, during, and after every shift • Responsible for closing duties, restocking beer/liquor bottles, cleaning and garbage disposal
• Utilized knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks to make the perfect recommendation for each customer • Trained new servers on how to create an excellent dining experience and liquor laws and developed server handbook • Handled customer complaints and always ensured customers left with a smile • Ensured entire bar area, including bar top, floors, tables, and stools were clean and free of clutter at all times • Performed stocking duties and inventory maintenance before, during, and after every shift • Made a constant effort to become familiar with regular customers and how to meet their needs • Cleared and set tables • Ensured patrons had everything they needed to ensure a pleasant dining experience. • Responsible for closing duties, restocking beer/liquor bottles, cleaning and garbage disposing • Maintained clean and professional upscale appearance