Thomas Cocaud

Head of Sales & Marketing I Business Development I Customer Success I Recurrent revenue I Business Intelligence

Sant Cugat del Vallès, Catalonia, Spain

About

I began my career in the supply chain but found myself very involved in both sales and operations as my career progressed. I went from S&OIP & Inventory Manager and CRM & Logistics Manager to Zone After-sales Director, and Global Sales & Marketing Director. How? I guess early on I leveraged a knack for solving problems and resolving conflict which led to building strong customer success-focused teams. As a result, I became a go-to for all things related to the customer. This took me across the world. I was sent to the US, South America, Australia, and Asia to repair, strengthen, or build operations from the ground up. I believe I've been successful because I'm a great listener and I go to great lengths to ensure I understand people. Understanding means fewer missteps, and missteps cost a fortune. I do have a proven track record in customer success, operational structure development, solution selling, partnership programs, and client management. Yet, my actual experience taught me that lots of people have big ideas. Execution is what matters. I do execution. Maybe it’s because I grew up in a sport environment and I love competition- having challenges to overcome and set targets to reach, the feeling of putting together a solid plan with an engaged team, and getting through the successful journey together delights me.

Experience

  • Director of Sales - EMEA & APAC at LEIBINGER – Coding & Marking.
    Apr 2024 - Present · 2 yrs 4 mos

    Overall corporate responsibility for Sales, Route to market strategy, business development, product integration and market development for Europe, Middle East, Africa, South Asia and Asia Pacific region.

  • Co-Founder at GS do BRASIL
    Jan 2015 - Jan 2025 · 10 yrs 1 mo

    GS do Brasil is a Collection Car sales company focused on historical vehicles from South America. Our purpose is to give access to unique collection cars for all their fans across Europe. Via a sustainable end-to-end network developed along the years, we are able to source collection cars, renovate them within their most original character and deliver them to customers in Europe. We can also elaborate projects tailored to our customers demands, in order to help them get the cars of their dreams or the best representation for their commercial needs. Our services include: • Sourcing of unique cars in South America • Renovation of the key characteristics of the car to make it safe, while keeping their historical character • Personalization on demand for personal or commercial needs • Full service of end-user’s registration, homologation and warranty in receiving country • Supply chain end to end with step by step tracking • Full compliance along the entire chain of services

  • Congé parental at Career Break
    Apr 2023 - Mar 2024 · 1 yr

  • Vice President of Sales & Marketing at Macsa ID
    Apr 2022 - Mar 2023 · 1 yr

  • Markem-Imaje (16 yrs)
    • Global Aftersales, Customer Success & Sales Intelligence Director
      Jan 2020 - Mar 2022 · 2 yrs 3 mos

    • Global Sales Operations & Customer experience Director
      Jul 2018 - Jan 2020 · 1 yr 7 mos

    • After-sales Director, Asia Pacific region
      Mar 2016 - Jun 2018 · 2 yrs 4 mos