Thomas Chong

Postgraduate Student | Business Insights and Analytics Student at Humber College

Greater Toronto Area, Canada

About

At Shoppers Drug Mart, our team leverages customer service excellence to enhance the pharmacy experience, a skill nurtured through my ongoing Business Insights and Analytics studies at Humber College. With a strong foundation in strategic communications, I facilitate clear, data-driven conversations that support our clients' needs and the organization's objectives. My academic journey at the University of Toronto, culminating in a Bachelor of Music, has empowered me with unique presentation abilities. These skills, combined with my analytical education, are the driving force behind my commitment to transforming business practices through insightful analysis and effective customer engagement.

Experience

  • Data Analyst at MyPops.ca
    Oct 2025 - Present · 9 mos

    Data-driven professional experienced in collecting, organizing, and analyzing sales, inventory, and customer data across platforms like Shopify and Square. Skilled in marketing campaign creation, pricing and forecasting analysis, and inventory planning to support business growth. Collaborates with cross-functional teams to enhance reporting workflows and communicates actionable insights to management through clear reports and presentations.

  • Pharmacy Assistant at Shoppers Drug Mart
    Sep 2022 - Oct 2024 · 2 yrs 2 mos

  • Lead Cashier at AMERICAN EAGLE OUTFITTERS INC.
    Oct 2016 - Mar 2020 · 3 yrs 6 mos

  • Sports Director at University of Toronto Faculty of Music
    Aug 2017 - Apr 2018 · 9 mos