Thomas Chan

Head, Product Management & Pricing

Singapore, Singapore

About

Over 20 years of experience within the premium automotive sector. I have built a career founded on frontline sales (non-commissioned) and expanded into strategic leadership, bridging the gap between sales excellence and technical operational expertise. My background includes managing complex multi-functional portfolios, ensuring seamless business integration from product arrival to final sale. This includes overseeing systems setup, PDI management, and homologation. Core Competencies: Strategic Leadership: Product Management, Pricing, and Sales Management. Operational Excellence: Systems Setup, Homologation, and PDI Management.

Experience

  • Mercedes-Benz Singapore (On-site)
    • Head, Product Management & Pricing
      Jan 2021 - Oct 2024 · 3 yrs 10 mos

    • General Manager, Sales & Product Management
      Jan 2007 - Dec 2020 · 14 yrs

      Directed sales field force and product portfolio strategy, achieving consistent revenue growth, sales targets and dealer profitability. Expanded corporate and fleet sales channels, including military tenders. Delivered certified training programs for sales professionals and managers, building second-line leadership.

    • Senior Manager, Sales & Product Planning
      Jan 2000 - Dec 2006 · 7 yrs

      Project-managed SAPWT systems integration for order planning, logistics, sales operations, and homologation. Coordinated dealer orders, standards, and company car administration. Managed monthly sales planning and dealer performance monitoring. Developed product strategies aligned with market initiatives.

  • Senior Manager, Sales Operations at Car & Cars Pte. Ltd.
    Jan 1999 - Dec 1999 · 1 yr

    Managed & Delivered Retail Sales Targets and PDI operations.

  • Branch Manager, Mercedes-Benz Operations at Cycle & Carriage Singapore
    Jan 1993 - Jan 1999 · 6 yrs 1 mo

    Managed full-branch retail operations and group vehicle deliveries.