Dubai, United Arab Emirates
I have always been taught that the most challenging guests, are those arriving unhappy. They will require all your strengths and experience to satisfy. If you do so, happily, then you have hospitality in you blood. Worked at the Waterside inn, the Dinner by Heston Blumenthal, The Arts Club Dubai. Aspiring manager. Self motivated. Enjoy a challenge. Question myself. Eager for knowledge. Accept being wrong. Listen to everyone.
Short period ended by COVID-19… Gave me the opportunity to develop my knowledge about wine, the process of decanting, the importance of a great wine pairing.
Experience most of the departments to perfection my skills : -Worked a month and half in the kitchen to get a excellent food knowledge. -In charge of three waiters at the main pass to control and send the food to the restaurant with the following of each table. -Worked as a barista following the LQA standard. -Worked as a host. Getting the first contact with the guest. Understanding their need. Monitoring the guest satisfaction along them journey trough their meal. -Worked as a housekeeper in the luxury room provided by the restaurant to understand all the steps in room services. -Worked as a chef de rang in the restaurant, supporting the head waiter. Taking decision when needed for the smooth running of operation. -I finally got the opportunity to work as a junior sommelier during the last three months.