San Antonio, Texas, United States
Email: [email protected] Mission critical project lead and organization problem solver specializing in creating client return on investment through organization transformation, technology implementation and leadership development, strategic planning, process redesign, change adoption, business use of technology, change management, project management, communication, transformation leadership, business process design, training, technology business case realization, management consulting, and process engineering. Produced documented results in government, healthcare, energy, retail, and financial services. Clients have included USAA, HEB, Tesoro, Shell, Schlumberger, NiSource, Glazers, Rush Enterprises, Whataburger, Cardinal Healthcare, and VA Healthcare System Feel free to contact me at [email protected] or leave a message at 713 821 1555
• Business Transformation including technology implementation, culture change, process improvement, and relocation • Organizational Change Management, stakeholder assessment, gap analysis, communications planning and delivery, and training • Project and Program Management; planning; resource, team, schedule, and budget management; execution, and closeout • Training Services including development, delivery, and assessments • Developer of tools and change management methodology • Change Agent, develops change strategy, leads teams, consults and coordinates with executive leadership • Staff recruiting for TBO and client needs
Directed, managed and participated in critical client projects resulting in reduced costs and improved customer and shareholder value, Projects were delivered on time with measurable return on investment equal to or greater than projected in the client business case
Responsible for successful Implementation of of over 100 mission critical projects that delivered organization performance improvement, significant cost reductions and measurable improvement in team performance