Thiwakorn B.

Head of IT - Asia Pacific @ Beko | Driving IT Solutions

Chon Buri, Thailand

About

With over 20 years of experience in Information Technology, I lead IT operations as Head of IT for Asia Pacific at Beko Corporate, managing IT operations across Thailand, Vietnam, Malaysia, Indonesia, Philippines, China, Australia, and New Zealand. I focus on driving operational efficiency, delivering effective IT solutions, and fostering organizational growth through collaborative leadership and strategic guidance. My expertise includes leading IT projects in partnership with HQ IT, managing operational technology through platforms like Claroty, and delivering IT services in collaboration with local partners. I am committed to enabling cost-effective, business-driven solutions and ensuring continuous improvement through innovative technologies such as SAP and Artificial Intelligence.

Experience

  • Head of IT - Asia Pacific at Beko Corporate
    Sep 2021 - Present · 4 yrs 11 mos

    Responsible for Beko Thailand, Vietnam, Malaysia, Indonesia, Philippines, China, Australia and New Zealand. Lead multi-country IT operations, managing technical infrastructure, cybersecurity, and service partners supporting both manufacturing and office environments across APAC. Provide leadership and mentorship to IT teams, ensuring organizational growth and capability development. Act as a strategic business partner to functional leaders, analyzing processes and delivering cost-effective technology solutions aligned with operational goals. Drive and execute regional and corporate IT initiatives in close collaboration with HQ, ensuring successful delivery under defined performance and compliance standards. Manage external IT service providers to meet schedule, budget, and SLA targets, ensuring a stable, secure, and scalable IT environment. Champion service optimization, customer experience enhancement, and continuous improvement within the APAC IT organization. Oversee OT network control and security via the Claroty platform at the Rayong manufacturing site, maintaining KPIs and leveraging Claroty Insight for operational improvement. Implemented AI-driven assistants using META Llama and Microsoft Copilot AI to automate real-time production status inquiries and enhance customer engagement through AI-powered call centre FAQs, reducing manual workload and improving response accuracy

  • Faurecia (9 yrs 1 mo)
    • IT Operations Country Manager for ASEAN (TH MY VN ID)
      Sep 2017 - Sep 2021 · 4 yrs 1 mo

      Supporting growth of Faurecia in ASEAN. (11 sites in Thailand, Malaysia, Vietnam and Indonesia), in 3 Business Groups) Transforming manufacturing to digital. Setup greenfield, brownfield plants. Rollout SAP, MES, IT Infra and IT Security. Facilitating interaction between Group IT , Business Group and plants. Budgeting and Maintaining standards and KPIs.

    • ASEAN IT Manager and Project Manager SSC
      Oct 2015 - Sep 2017 · 2 yrs

      o Responsible for Faurecia plants in Thailand and Malaysia. o Project Management. o Manage on-site and remote IT personnel. o Direct the IT Shared Services budget for plants, approving all related IT purchases. o Manage the relationship between plants and IT Shared Services: communicate with plant management, local IT and management any specific plant changes or upcoming/current projects. o Manage the requirements requested by the plants, coordinating if necessary with the appropriate Group IT. o Ensure the application of Group standards, especially concerning hardware, software, Security policy, software licenses control, inventory, etc. o Verify that local IT Coordinators have defined and applied Group IT Standard procedures. o Manage supplier contracts. o Organize regular meeting with each plant to discuss "Action Plan", giving both a status report and a plan of action. o Support Group Internal Audits and ISO/TS Audits. o Manage Manufacturing Execution System and its integrations. o Support plant (local) Digital Transformation. o Manage IT support for plant shipments, orders receive, ASNs and all required within Faurecia and Customers (GM, Ford, AAT, SAIC, Proton, VW). o Manage SAP roll-out for new plant in ASEAN.

    • ASEAN IT Manager
      Apr 2015 - Oct 2015 · 7 mos

      FECT - Faurecia Emissions Control Technologies (Thailand) & FHECT - Faurecia HICOM Emissions Control Technologies (M) Sdn. Bhd. (Malaysia)

  • Senior IT Application Analyst at Celestica (Thailand)
    Jan 2006 - Sep 2012 · 6 yrs 9 mos

    Specialized in SAP PP support, master data, MRP and production lifecycle. Acted as PMO coordinator for key programmes, including the development of Cisco data feeds. Led SAP security administration, SoD analysis, audit support and compliance. Collaborated with regional/corporate IT teams for system implementation and support. Implemented Kinaxis RapidResponse and managed IT projects in Johor Bahru, Malaysia and Toronto, Canada.

  • IT Helpdesk Engineer at Thai Polyethylene Co., Ltd.
    Jun 2002 - Feb 2004 · 1 yr 9 mos

    SAP Support – WMS (Warehouse Management System) Implementing WOEx (Warehouse Operations Excellent) Project and post-support. Setup and configuration of barcode scanners and access points. Supporting barcode printers in production lines. Investigating, analyzing and coordinating for all IT system failures.