Surat Thani, Surat Thani, Thailand
Welcomed guests and provided information about spa services Managed bookings and appointment schedules Answered phone calls and handled customer inquiries Processed payments and maintained client records Ensured a relaxing and professional environment for guests
Managed collection of outstanding payments by contacting customers and ensuring timely repayment. Communicated with customers professionally to resolve payment issues and maintain positive relationships. Provided payment reminders through phone calls, emails, and messages. Negotiated repayment plans with customers who had financial difficulties. Handled customer inquiries and complaints regarding billing and payments. Maintained accurate records of payment transactions and updated collection reports. Followed company policies and procedures while performing collection activities