Amsterdam, North Holland, Netherlands
I help executives de-risk enterprise transformation and turn ERP, AI, and automation into measurable value. As a Senior Program Manager in Business Transformations & Enterprise Automation, I lead complex, global initiatives across process, data, and technology—translating strategy into adoption, performance, and growth. With an academic background and 20+ years of experience, I work client-side as an independent ERP, AI, and enterprise technology advisor—and when needed, as an expert witness. My focus: reduce transformation failure and risk, strengthen decision quality, and accelerate time-to-value by aligning operating models, process architecture, and master data with the right technology and change approach. I often apply a Value Chain Excellerator approach to help organizations become digital leaders across their value chain. I’m known for calm, psychologically safe leadership in high-stakes environments. I create the conditions for truth-telling, difficult conversations, and cross-functional collaboration, so teams can adapt to new processes and deliver results under pressure. How I help ↳ De-risk and govern major transformations for executives with clear operating models, stage gates, and value tracking ↳ Architect end-to-end processes and data to enable ERP, OpEx, AI, and automation programs that stick ↳ Lead client-side ERP programs and enterprise automation portfolios from vision and business case through adoption ↳ Embed process mining, advanced analytics, and continuous improvement to drive sustainable performance gains ↳ Stand up PMO, change management, and product ownership practices that connect strategy to execution Enterprise capabilities I build and lead ↳ Global Process Architecture and Process Re-design ↳ Continuous Process Improvement and Operational Excellence ↳ Process Mining and Advanced Analytics ↳ GBPO/BPO Learning & Development ↳ Master Data Management and Information Management ↳ Leading and guiding process change across digital transformation programs Recognized for ↳ Thought leadership in ERP Management ↳ Thought leadership in Business Process Management and Information Management ↳ Strong customer focus and the ability to manage vision and purpose ↳ Organizational agility, priority setting, and delivery under pressure ↳ Team building and people leadership—motivating and developing others ↳ Product ownership mindset that turns customer excellence into operational excellence If you’re navigating an ERP, AI, or automation decision—or need an independent advisor to reduce risk and ensure outcomes—let’s connect.
As a Senior Program Manager Enterprise Transformation & Automation (ERP, CRM, AI, OpEx) I am responsible for the successful execution of complex transformation programs / projects with our clients. I ensure that projects are approached in a structured and results-driven manner, with customer acceptance, sustainable implementation, and high customer satisfaction at the center. In this role, I act as an inspiring leader who engages colleagues and clients in achieving ambitious goals and promotes a culture of continuous improvement. Assignments: - ERP & Transformation Director @ AusNutria Global - Chief Business Process Management advisor @ municipality of Amsterdam - Business Architect @ InHolland
Transforming 9 legal entities worldwide to one way of working with one ERP system. Change in processes, culture, organization, system landscape and behavior.
Part of Program Management team ‘Global Program Future Fit / Digital Core ERP’. Leading the Process Excellence Teams (GBPO’s, BPO’s, Global (Program) Managers, Process Leads, Process Architects, Business & Data Analysts) to accelerate the discovery of the Business- and Process requirements for the new Process- and Data driven ERP landscape and the Continuous Improvement Capability. Leading and guiding Accenture’s Process Excellence teams to deliver improved Future State Target Operating Model as a basis for a process driven ERP.
Managing Operational Excellence programs of the Global BPM, Information Management and Process Management Capability, supported by intelligent IT solutions like Process Mining, RPA and Artificial Intelligence. The goal of this global capability is to document, harmonize and optimize our End to End business processes (by IT solutions) globally, with company wide insights in our ‘end-to-end’ strategic, tactical and operational performance.
Senior Program Manager in Business & Digital Transformations for the purpose of improvement capabilities: - Renewi: Global (Program) Manager Process Excellence - UWV: Program Manager Advanced Analytics - Tejin Aramid: Advisor 'Global Enterprise Transformation Program TARGET' on Process Management & Continuous Improvement (ERP Transformation) - Stella Group / AVZ Group: Kwartiermaker Customer Excellence (ERP Transformation) - Cultural Heritage Agency of the Netherlands: Program Manager Work Smarter with Visible Information (ERP Transformation) - Cultural Heritage Agency of the Netherlands: Kwartiermaker Data (Publication) Platform