Mechelen, Flemish Region, Belgium
Difficult doesn't mean impossible, it simply means you have to work hard/smart …
- Member of the VC leadership team. - Coach, develop and lead a diverse account management team across the Belux markets which calls on ophthalmologists, pharmacists and opticians/ optometrists. - Working with the sales-, marketing- and leadership team to build channel specific plans which drive the commercial success of the business - Set goals and targets for the team. - Work in collaboration with other Alcon functions to remove barriers to success, collaborate on a variety of projects in areas such as finance, customer service, commercial excellence, and marketing to ensure our customers receive brilliant experiences in all interactions with Alcon - Help to drive simplicity in operations via optimisation projects to allow the business to run more efficiently.
Ownership of the Cluster wide (BE-NL-FRA-LUX) Learning and Development agenda. Partnering with senior Cluster leaders and managers with driving a learning mind-set. Ownership of the Cluster specific Leadership Development model Leadership of L&D internal & external resources. Oversee the L&D budget sourcing / negotiating and managing contracts with external suppliers to ensure consistent quality and efficient delivery of training services as required. Supporting the identification of training needs / skills gaps within the Cluster and creating robust plans to address needs at a Cluster level and, as required, at a functional level. Full ownership for evaluating the effectiveness of all training & performance solutions; including pre & post event measurement, content, process and delivery. Presenting outputs at Senior Leadership level on a periodic basis.
Taking accountability for employee development for the BeNelux Field Sales Teams and their People Managers by embedding an ongoing learning culture. Design, develop and deliver first class learning aligned to the business priorities, to move the Learning & Development strategy forward. Partner with the HR Business Partners and the wider business to identify development needs through key stakeholder management via a consultative and collaborative approach. Leverage and optimize the Field Force capabilities and work with the business to develop and design content aligned with business requirements to ensure employee engagement. Design, deliver and evaluate training materials to initiate desirable behavior through learning experiences underpinned by coaching and mentoring to drive a high performance culture. Managing the training and development budgets for the BeNeLux.
Ensure consistent, profitable growth in volume and market share of our Key Strategic Brands through accurate planning, deployment and management of sales personnel (7 FTE). Identify opportunities, strategies and action plans to improve short- and long-term sales within the area (West & East Flanders, Antwerp, Limburg, Flemish-Brabant) Provide high standards of ongoing training for the representatives. Implement the appraisal system that describes the responsibilities and performance standards for each member of the sales team; observe individual territory sales and bonus targets.
Responsible for the development and performance of all sales activities in Belux. Staffing and directing the sales team and providing leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishing plans and strategies to expand the customer base in the marketing area.
Manage and coordinate all marketing, advertising and promotional activities and report on return on investment and key performance metrics Perform analysis of customer research, current market conditions and competitor information in close collaboration with the Sales department
Develop DIY Retail channel approach. Identify sales opportunities, closing new accounts in a manner that will achieve short and long-term, profitable growth. Responsible for developing channel objectives, KPIs and targets. Development of annual Customer Plans that support Brand and Channel Plans. Leverage management tools to analyze data on a variety of critical business drivers (coverage, productivity, compliance,...). Develop timely and accurate forecasts for assigned accounts and revise throughout the year.