Thi Van Anh Pham

English and American Studies, M.A. // I bring good values to people

Augsburg, Bavaria, Germany

About

I would like to develop skills in customer service, the project management as well as different job positions and work in a professional and international working environment. With my skills and work experience, I do not hesitate to learn new things from different areas and improve my knowledge. Flexibility, adaptability, and curiosity to explore the new world will bring me more opportunities in my future career. I get excited about connecting with new people, striving to turn the impossibility into the possibility in all aspects that can be easily given to customers and partners. Currently, I am looking for a full-time job and I love participating in various projects. You can reach me at [email protected].

Experience

  • Freelancer for Ruby Project at RWS Group
    Sep 2025 - Present · 11 mos

    Annotating and evaluating faceswap images to make sure they are done correctly and look natural.

  • Service Assistant for Tollwood Munich Festival and Football Club Augsburg at GL Gastro GmbH
    Feb 2025 - Aug 2025 · 7 mos

    Guest greeting and support, and customer service in catering.

  • Freelancer as the Community Partner at Lionbridge Technologies
    Apr 2024 - Dec 2024 · 9 mos

    - Reading and recording all given Vietnamese sentences in the assigned styles and emotions. Enunciating all words and expressing emotions and styles accurately to convey the meaning of each sentence (Voice Recording Project). - Generating diverse prompts within pre-defined categories and use-cases to mimic user interaction with the Language Learning Model; Annotating sample prompts into different categories; Assessing prompts and annotating responses for harmful content within multiple dimensions (Generative AI Project).

  • Trade Fair Hostess at Messe München
    May 2019 - Dec 2023 · 4 yrs 8 mos

    Giving away catalogs and providing information for visitors if required; Checking the 3G proof and activating tickets; giving information for visitors if required; Measuring body temperature; Customer service for the exhibition; Greeting and welcoming all exhibitors and visitors.

  • Project Assistant at OFCI - Organisation Française de la Coopération Internationale
    Oct 2020 - Dec 2020 · 3 mos

    - Writing and uploading articles/texts to promote intercultural events and activities in English - Participating in the recruitment of new trainees with the mentor - Preparing for activity/event organization with other trainees