The-White-Glove MacGyver

Any problem can be 🎯solved with a little💡ingenuity🌟

New York City Metropolitan Area

About

✅ I build things from concept to full implementation and solve everyday business problems. ✅ I discuss emerging technology and its impact on our daily lives. ✅ My internal motivation stems from resilience & grit. I deeply value trust and firm handshakes. ✅ I perceive the world with compassion and empathy, guided by the principle of 'three strikes and you're out.' ✅ I possess a substantial toolkit of intellectual resourcefulness, cultivated from years of experience and data-driven outcomes. ✅ My goal is to consistently make a significant impact, marked by the exceptional quality of white-glove, high-end service. ✅ Please join me in the effort to create a better world for us all to inhabit. 🔵 28 Years of Meticulous 100% Hands-On Information Technology Leadership Experience Acquiring; Autonomy, Initiative, Problem Solver, Detail Oriented, Talent Discovery, Team Assembly & Management, Facility Build-outs, Developing Budgets, Unmatched Customer Service, Project Management, Enterprise Systems, Applications, Migrations, Hostile Takeovers, Documentation, Cisco Meraki Networking Expert, Fortigate NGFW, MPO Fiber, RFID Systems, PLC, Ignition SCADA, MES, SIMS II Central Station Dispatching, AS400, HP, IBM, Wintel, Mac, ADFS, DNS, TCP/IP, Azure, InTune, Jamf, Jump Cloud, G-Suite, O365, IDF, MDF, ESXi, Audio & Video, DTen, Bose, Polycom, Powerbi & Facility Dashboards, VoIP, Low Voltage Automation, HVAC, Life safety, Commercial Fire & Burglary systems, HID Access, VoIp, CCTV, BAS, IoT, Cyber Security, Software RPA, Micros POS, Brick & Mortar, Food & Beverage, FOH/BOH, Data Centers, Corp Office Administration, Industrial Manufacturing, e-Commerce, Commercial Real Estate Construction, Security, Digital Forensics, Maintenance, Property Management & UHNW family office support with confidentiality & NDA compliance. ✅ These are just a few examples of my core capabilities. 🔵 Opinions expressed are solely of my own and do not express the views or opinions of my employer.

Experience

  • #opentowork at Your company name could be here
    Jun 2026 - Present · 2 mos

    My focus is on securing a role that directly leverages my extensive background in hands-on technology & operations where I can drive maximum impact.

  • Founder & CTO at e/Router/Zone
    Feb 2001 - Present · 25 yrs 6 mos

    Founder of "e/Router/Zone" 🇺🇸 A white glove full service technology boutique engineered exclusively for Ultra High Net Worth (UHNW) family offices. Founded in the early 1990s pioneering dual T1 services in the era of Dial-up Bulletin Board System (BBS) and Internet Relay Chat (mIRC). We have spent over three decades evolving alongside rapid hardware and network advancements. Today, we manage, secure, and power elite multiproperty ecosystems, seamlessly bridging the gap between enterprise grade infrastructure and luxury residential environments. 🛡️ What We Do Multi Property Estates: End to end oversight of enterprise networking, smart home automation, and advanced residential AV (theaters, distributed media, conferencing). Life Safety & Security: Commercial-grade facility security, CCTV, and residential burglar, holdup, and fire alarm systems. BaaS & HIPAA Compliance: Eliminating compliance violations and data vulnerability with secure offsite bare metal encrypted backups, granular file level recovery, and rapid emergency virtual system spin ups. Operations: Vendor management, technology budgeting, and hardware lifecycle documentation for family office staff. 🤫 Our Ultimate Focus Operating with a defense first mindset, our core philosophy is built entirely around security, situational awareness, and deep absolute privacy. We handle the complex technology demands of UHNW clients under the highest standards of strict NDA and confidentiality agreements.

  • AeroFarms (Full-time · 5 yrs 7 mos)
    • Director of IT Infrastructure & Engineering Integration
      Dec 2023 - Jun 2026 · 2 yrs 7 mos

      • Delivering excellence with my own two hands from the keyboard & chair all the way to 50 feet on scissor lifts & rooftops. • Installed & supported the various manufacturing machine installations for the farm tech stack infrastructure.

    • Director of IT Infrastructure
      May 2021 - Dec 2023 · 2 yrs 8 mos

      • Key stakeholder for setting the IT Infrastructure security strategy, conduct assessments with cross-functional teams and developing budgets to support the business growth. • Built and led a technology team around trust, diversity, and accountability. • Traveled 75% between home base to New Jersey & Virginia. • Member of CCIB (Change Control Implementation Board) • Managed relationships with external vendor consulting, msp and suppliers for both Capex (Capital Expenditure) & OpEx (Operating Expenditure). • I architected and designed an RFID tracking system for our Mobile Grow Units (MGU) powered by SICK hardware. Through rigorous testing of over 60 RFID tags, I engineered a low capital, post build solution optimized for seamless farm adoption. • Responsible for developing, implementing, and maintaining the company security posture & technical standards and various office system operations as well as working with Engineering in the implementation and communication of physical equipment. • All aspects of data safety, SaaS, PaaS, IaaS, SQL, DHCP, DNS, ADFS, IAM, o365, Enterprise Messaging, SMTP, SPF, DKIM, DMARC, ISP, firewalls, TCP/IP, Copper Fiber layer 1, 2, 3 switching. • Implemented a role based equipment hierarchy by aligning Zero Trust methodology with the Purdue Model, ensuring strict adherence to the ISA/IEC 62443 standard within a manufacturing environment.

    • Senior IT Security Engineer
      Dec 2020 - May 2021 · 6 mos

      • Multiple facility wide technology refresh & leading the Information Technology standards from the ground up at our new 140,000 square foot facility. • ⭐ Coordinating IT installations & upgrades for in-house & various 3rd party vendors. Responsible for the licensing & management of over 75+ IT portals (HRIS, BO & Engineering). • Troubleshooting and improving technology systems for improved effectively. • Led technology projects, ensuring successful design and implementation of new systems and tools to meet evolving company needs. • Continuously evaluate and improve the company’s technology infrastructure to enhance efficiency, security, and scalability for both corporate and office users. • Provided technical guidance and support to ensure seamless day to day operations for all users and various external engineering vendors. • Evaluating technology risks in order to develop disaster recovery plans & backup procedures for Network, ESXi VMware, Vpn, UPS, ATS, & system server applications. • Office technology operational improvements such as powerbi informational cloud dashboards, scanners, printers, hris time clocks, bose av rooms, security & fire systems, fsqa devices, VOIP, IoT devices & multiple warehouse wireless WiFi 6 (IEEE 802.11ax) upgrades. • Facility deployments of Supervisory Control and Data Acquisition (SCADA) OPCUA, Modbus, EtherNet/IP, BACnet, with its various vendor systems such as Fanuc Robots, Sick RFID, Wago, Siemens, Allen Bradley, Inductive Automation Ignition Server, (MES), etc... • Led cross functional efforts to modernize facility hardware with digital control systems. • Responsible for the setup and data communication of facility building automation system (BAS), cctv video, access control & life safety systems. • Oversee multiple IT projects, ensuring they are delivered on time and within scope while ensuring high-quality technical assistance and customer service.

  • Corporate IT Infrastructure - Lead Senior Engineer at UiPath
    Apr 2018 - Nov 2019 · 1 yr 8 mos

    • Stakeholder role for the infrastructure design, construction, and engineering of various real estate projects for over 300,000sq ft consisting of multi-floor sites. • Increased productivity through well-defined and applied procedures & policies that correctly balance the level of access with perceived risk. Identified key infrastructure steps to a growth strategy that worked immediately at an unprecedented growth pace. • 🏃‍♂️Traveled 80% from East to West managing all new locations are built according to real estate & technical blueprints, acted as internal SME (Subject Matter Expert) to all vendors during project meetings for electrical & mechanical, created infrastructure drawings, manually installed & configured anything IT related and anything else one would expect to find in a typical high-tech company. • Hired associates and built a team across multiple time zones. • Headed lead senior infrastructure engineer role for the Americas region. • Executive support to multiple regional C-Level directors. • Fully designed & installed Cisco Meraki high density wireless wifi 802.11ax infrastructure, multi-stack aggregation switching, fiber trunk MPO deployments, Fortigate, SD-WAN, site to site firewalls, Python Api scripting, internal support to, developer, operations, c-level, user base & back office corporate. • Managed vendor relationships to always stay ahead of rapid business growth demands. • Maintained Windows, Azure, O365, G-Suite, SSO, in-tune, jamf, okta for all users, devices, and services. Maintained all networking infrastructure, company VPN, firewalls, and associated IoT devices. • Managed the licensing and acquisition of new hardware & software products.

  • Hands-On Information Technology Manager & Risk Mgmt at Mochica Group
    Sep 2013 - Mar 2018 · 4 yrs 7 mos

    • Multiple Hat hands-on information technology manager & Risk Management providing leadership, mentorship, management, systems administration, revenue growth, single point of contact for multiple corporations involving brick and mortar, e-commerce with over 2 million customers. • 👉 Provided white glove executive support services to the immediate owning & operating UHNW family office with confidentiality & NDA compliance. 👈 • Represented the technological c-level agenda in staff meetings and involving key stakeholders for strategic forward planning. • Provided emergency rapid response on short notice. Involved in maintaining the day to day operational stability after midnight. • Operation liaison role managing vendor, financial, legal relationships and boh (back of house) / foh (front of house) tasks. • Responsible for all property management across 12 locations and its technologies involving 100+ million dollar revenue transactions. • Prepared mechanical drawings to incorporate changes all NYC DOB. • Maintained current knowledge of technology landscape and developments with full documentation to team members and c-level. • Supported a coexistence environment between Windows servers and Mac apple products providing hardware repairs and upgrades. • Loss prevention strategy for identifying online credit card transaction fraud in excess of $50k with a centralized ability to tag and block fraudulent orders. • Business continuity planning for the technology ecosystem that involved process creation of systems for prevention and rapid recovery to deal with potential crisis to infrastructure. • Various high level concierge requests such as, retaining intellectual property rights, legal research, financial tasks, multiple property management, operational revenue growth, employees and immediate family executive technology needs.