Therese Banks

Potential Pusher, Greatness Coach, and Solution Innovator

New York, New York, United States

About

Experience

  • American Express (17 yrs 10 mos)
    • VP/GM B2B Products Partnerships and Client Management
      Jun 2022 - Present · 4 yrs 1 mo

    • VP/GM US Small Merchant Client Management
      Jul 2019 - Jun 2022 · 3 yrs

      Head of a multifunctional team of Account Development and Sales professionals that manage a $28B portfolio within the Global Merchant and Network Services organization. The team is responsible for three main functions: growth and retention of a portfolio of over 90,000 merchants, drives welcome treatments to over 1 million newly acquired merchants through third party vendor relationships, and oversees training and quality for over 300 colleagues under management. Key responsibilities are: • P&L management • Sales and Marketing strategy • Build winning teams through talent acquisition and development

    • Vice President Large Market Client Group - Growth
      Jan 2015 - Jul 2019 · 4 yrs 7 mos

      Corporate Payments professional responsible responsible for leading a team of client management professionals who are charged with accelerating growth within existing account relationships while delivering value to retain and deepen relationships. Develops and executes a portfolio growth strategy to drive growth and entrenchment of payment solutions. Delivers strategic recommendations and solutions to assist clients in optimizing their travel and procurement spend/investment through process improvement, purchasing savings and employee productivity. Partners and influences change with internal and external partners to strengthen the value proposition for client base.

  • Business Development Manager at Fifth Third Bank
    Aug 2005 - Jun 2007 · 1 yr 11 mos

    Responsible for selling wholesale mortgage products to Mortgage Brokers through soliciting new and retaining current business. Managed a team of processors and underwriters to close pipeline opportunities.