Theresa Farley

Recovery Assistant Manager

Sacramento, California, United States

About

I’m a collections and recovery leader with 20+ years in the credit union industry, focused on driving results and leading strong teams. Currently a Recovery Assistant Manager at SAFE Credit Union, I oversee recovery operations including repossessions, bankruptcies, and charged-off accounts. I’ve worked my way up from Collector III to leadership roles, giving me a solid mix of hands-on experience and management perspective. I focus on accountability, improving processes, and helping my team grow while hitting goals. Always open to connecting and learning from others in the industry.

Experience

  • Recovery Assistant Manager at SAFE Credit Union
    Jul 2022 - Present · 4 yrs 1 mo

  • AVP Collections at First US Community Credit Union
    Feb 2021 - Jul 2022 · 1 yr 6 mos

  • Collections Supervisor at Schools Financial Credit Union/ SchoolsFirst FCU
    Feb 2017 - Jan 2021 · 4 yrs

  • Collector III at Schools Financial Credit Union
    Dec 2008 - Feb 2017 · 8 yrs 3 mos

  • Owner/Manager at Nationwide Solutions
    2006 - 2008 · 2 yrs