Parker, Colorado, United States
Experienced Senior Network Engineer with a demonstrated history of working in the health care industry and logistics. Strong Data Center and Security backgroud skilled in Cisco Nexus, firewall and full stack Catalyst and Meraki devices.
• Built and supported cloud platform and migrations using Infrastructure-as-Code design • Installed, supported and maintained hardware and software infrastructure according to best practices, including routers, switches, access points, load balancers, multiple-context ASA and Palo Alto firewalls, Cisco Nexus and Catalyst stacks, and Meraki appliances in a multifaceted data center environment. • Documented network topology and created standards for implementation • Supported over 500000 endpoints and 3300 clinics and business offices with Cisco and Meraki stacks • Solved day-to-day incidents or obtained support from the applicable team in instances where it called for a external resource • Implemented time-sensitive ITIL changes for incident management and security audits • Assisted various personnel with access issues and PC/server and network troubleshooting • Engaged and tracked issues, with responsibility for the timely documentation, resolution and closure of ServiceNow tickets • Trained Junior Engineers and Administrators on best practices, configuration and troubleshooting • Examined firewall requests’ design requirements and security implications • Led projects to implement new network monitoring solutions and built a business continuity environment and successfully ran disaster recovery exercises in multiple setups • Created Load Balancing and VIPs for backend servers • Configured VLANs/EPGs in CLI and ACI, LACP and other switchport requirements for SDN • Built VPN tunnels to third-party sites, synchronizing configuration changes when necessary. • HIPAA Compliance maintained throughout contract
• Configured network devices (routers, switches, ASAs) with various modules (Access-lists, VLANs, DHCP pools, static addresses, and HSRP or split traffic) • Configured WAN/LAN (Cisco) and wireless (Motorola/Cisco) networks in North and South America • Monitored devices in North and South America using PRTG and endpoints and servers with Wireshark • Troubleshot device and application connectivity to networks • Oversaw circuit migrations between service providers for sites in Americas • Produced monthly utilization and cost reporting, and requests for relevant upgrades • Designed networks for new and moving sites • Created documentation for topology, circuit management, and L2L VPN access • Trained new Network Administrators and Junior Network Engineer • Successfully ran Network exercises in Disaster Recovery simulation • Responded as emergency on-call to incidents
Organized users and computers in their proper Organizational Units in Active Directory Created new computers and managed migrations between Global Objects in different domains Ensured minimum criteria was met for standards and requirements Configured network printers, computers, scanners and other devices Handled end-user issues with connectivity and configuration Edited and executed scripts on various servers to synchronize data and perform tasks Finished company-wide print solution migration project one month ahead of accelerated deadline Developed training documentation for new procedures and best practices to optimize efficiency and diminish effects of any learning curve Trained new and current employees and contractors in operation procedures and processes Simultaneously handled role of Configuration and Data Migration Specialist
Developed and documented process for moving thousands of Lotus Notes, Critical Path, and prior Exchange users to a new Exchange system Trained two teams and multi-tier service desk agents on procedures and best practices Managed migration lists in proprietary application, streamlining the site-by-site rollout for each team Provisioned and activated boxes for each user, synchronized with each migrator in a time critical process Served as liaison between C-Level and Technical personnel Coordinated training procedures with other countries’ rollouts Developed end-user documentation to ensure a seamless transfer between platforms Responsible for managing the forwarding from the current company Exchange server Simultaneously held all prior job responsibilities
Supported over 1500 Applications across 50 hospitals including Active Directory roles and permissions and UNIX access. Supported vendors, doctors, nurses, and various personnel with access issues and PC and peripheral troubleshooting Engaged and tracked issues, with responsibility for the timely documentation, resolution and closure of Remedy tickets. Contract was extended to assist with department outsourcing transition HIPAA Compliance