London, England, United Kingdom
Managing Director of a London based plastering & property maintenance compay. Generate / convert sales leads through website. Web development, Wordpress, Woocommerce, PHP, SEO, social media Managing people on a daily basis Process improvement CMS Specialties: Web development, Wordpress, Woocommerce, Ecommerce, PHP, SEO, CSS, HTML, Dreamweaver, CMS
www.thelondonplasterer.com My current firm is a property maintenance company, based in West Wimbledon, London SW20. As the owner of the company I am responsible for generating all the business, employing suitable people & ensuring that all work is carried out to the highest standards. I continually review all business processes to improve efficiency using bespoke IT programs. Generating/converting sales leads through website. Web development - HTML, CSS, PHP, Codeigniter, Dreamweaver, Photoshop. SEO - onsite & offsite successfully generating sales calls & email enquiries. Looking at social media (FB & Twitter) to generate leads. Email marketing campaigns - using Mail chimp. Managing people on a daily basis Hiring & firing of personnel Resource management & work scheduling. Customer liaison, ensuring customer satisfaction. Process improvement CMS program experience Drupal & Magento.
www.avanade.com Avanade is a consultancy specialising in IT Systems & Solutions, formed as a collaborative joint venture between Microsoft & Accenture. In this role I led the Server Build team on the NHS North East LSP Programme, part of a 10 year governmental drive to revolutionise the IT infrastructure of the NHS by providing a central records database. The role included: Managing a team of 10 consultants to ensure that servers were built to correct specifications & delivered to environment owners on time. Updating deployment managers & other project teams on daily conference call with Server Build status & prioritising new builds coming through. Improving relationships between Server Build Team, Networks Team & BT Data Centre teams through constant communication & understanding of how all the teams work impacted upon each other. Evaluating Infrastructure processes, suggesting & documenting process improvements. Liaising with various Infrastructure & Environment teams to reduce bottlenecks affecting server delivery. Keeping abreast of procedural & technical changes affecting the Server Build team. Training of new staff into a variety of technical roles ensuring minimum disruption to team's output. Prioritise competing Environment Owner server build requests into a weekly working schedule to ensure constant server build throughput. Maintaining QA on all servers passing through the build team to meet Environment Owner specifications.
www.reapit.com REAPIT are a small London based firm providing IT Services & software developers for Estate Agents. In my role here I was responsible for the day to day running of the company's internal network, and the networks of 40 client including Countrywide PLC. I originally joined the company as 1st line technical support, but my role swiftly developed to encompass staff management, project management, training and more. Work was varied and interesting, and included: 2 years experience supervising a support team of 5 ensuring support calls were dealt with efficiently & effectively in line with agreed SLA's. Mentoring new personnel on the use of internal systems Serving as a technical escalation point. Delivering technical training to client staff Leading the NT to 2K3 Migration XP Rollout Selection and installation of new phone system Planning and implementation of the office move
Deloitte are a Big 4 consulting firm, and my role with them was as part of a team on the liquidation of a fraudulent bank (BCCI). Researching the banks debtors & presenting this information to senior forensic investigators and lawyers for commencement of legal proceedings. Tracing financial transactions for evidence of money-laundering activities & then presenting this in Excel. Keeping track of large volumes of sensitive data by updating an electronic filing system. From this I gained excellent large-scale project experience & a first class introduction to consultancy.