Frisco, Texas, United States
TL;DR Transforming all things tech and digital products 🏌️♂️ • Created a highly envied, AI-forward team (process, culture, product) - at a _golf_ non-profit no less 💀 • Transformed siloed organizations into one customer-centric, product-minded organization of top engineers, designers, and product managers • Built and launched PGA’s first 2 consumer digital products - pga.com and PGA Coach • Built Ryder Cup / PGA Championship e-comm, ticketing, scoring, CRM, digital marketing, hospitality, web, apps • Migrated 100% to cloud native AWS, shuttered all data centers, 75% infra cost savings • Replaced all legacy systems with cloud native, SaaS, DevOps, and automation • New ERP, HRIS, data warehouse, CRM where there was none, all PGA websites, apps, LMS, omni-channel marketing • Moved PGA to cloud-enabled, more efficient / secure / trained, requiring 75% less help desk support • Advanced PGA to a world-class security / data posture, DevSecOps, GDPR, CCPA, PCI compliance • Eliminated corporate network and VPNs, now Zero Trust, 100% MFA / SSO with no Active Directory • Developed a culture of design thinking, customer focus, journey mapping, scalable, lean, safe, fast, and fun Skills: AWS, Workday, LinkedIn keyword stuffing, Salesforce, Okta, Asana, Slack, Google Workspace, annoying my kids, G Suite, Zero Trust, Ruby on Rails, React, Node, plaid mode, communication, teamwork, problem solving, GSD, all the things!