Greater Seattle Area
• Process and receive medication deliveries, prescription transfers and refill requests for predominately low-income populations. • Counsel patients regarding their medications and recommend OTC products. • Resolve customer medication concerns and complaints. • Answer phones and contact doctors’ office regarding prescription changes.
• Ensure accurate release of medications, proper dispensing of prescriptions and medication orders for Spanish speaking patients. • File patient’s hard copy of prescriptions in alphabetical order. • 3+ years QS/1 data system and point of sale experience.
• Organized library materials and shelved returned materials strictly in alphabetical and numerical order. • Enhanced customer service by being reliable, responsive, friendly and showing assurance to patrons. • Worked as a team to organize program activities and events for children, teenagers and adults.
• Educated vulnerable populations on CPR/911 procedures to effectively increase response time in emergency situations. • Handed out informational flyers to promote safety and healthy behaviors and served as translator for Vietnamese speaking patrons. • Conducted interviews to understand the barriers surrounding emergency responses.