Ho Chi Minh City, Vietnam
With 6 years of HR expertise, including 3 years as an HR Manager in the FMCG industry, I bring a proven track record of driving organizations through strategic talent management. Passionate about empowering teams and fostering collaborative, people-engagement cultures.
Responsibilities: 1. Talent Acquisition (TA): • Led the full cycle of recruitment processes, from sourcing and interviewing to hiring and onboarding, ensuring alignment with the company’s strategic growth objectives. • Collaborated with department heads to identify staffing needs and develop job descriptions. • Implemented recruitment strategies that focused on attracting high-quality talent through various channels such as job fairs, online job boards, and employee referrals. • Developed and maintained a talent pipeline to ensure a steady flow of candidates for critical roles. 2. Employee Retention: • Developed and executed strategies to improve employee retention, including the design and implementation of recognition programs, and employee engagement activities. • Conducted exit interviews to gather feedback and identify areas for improvement in retention strategies. • Analyzed turnover trends and developed action plans to address areas of concern, resulting in a significant reduction in employee turnover. 3. Training & Development (T&D): • Conducted training needs assessments to identify knowledge gaps and worked with department heads to develop relevant training initiatives. • Evaluated the effectiveness of training programs through feedback surveys and performance metrics, continuously improving content and delivery methods. • Facilitated leadership training sessions to groom future managers and ensure a robust succession pipeline. 4. Administration & Workplace Management: • Managed daily administrative operations, including office logistics, facilities maintenance, and vendor management, ensuring a smooth and efficient workplace environment. • Ensured compliance with workplace safety standards and labor laws, maintaining a safe and productive environment for all employees. • Developed and implemented workplace policies to improve employee satisfaction and operational efficiency.
1. Employee record management - Updated and managed data employee in both HRIS and hard-copy. - Track change employment status (probation, contracted, promotion, transfer, resignation). - Submitted records for salary, bonuses, deductions to C&B team for monthly payroll. 2. Strategic HR Partnership & Workforce Planning - Collaborated with senior leaders and department heads to align HR strategies with business goals, ensuring talent and workforce planning support organizational growth. - Designed and implemented talent strategies that balance shortterm operational needs with longterm organizational goals. 3. Employee Engagement & Culture Transformation - Partnered with leadership to drive employee engagement initiatives, using surveys, focus groups, and feedback mechanisms to improve workplace satisfaction. - Designed and facilitated change management initiatives to support business transformation and cultural shifts. 4. Employee Relations & Compliance - Advised leadership and managers on labor law compliance, employee relations issues, and HR policies. - Supported on health insurance claims for employees - Led conflict resolution processes, mediating workplace disputes to ensure fair and equitable outcomes
Office admin - Provided administrative support to ensure efficient office operations, including correspondence handling and document control. - Developed and maintained office procedures and policies to improve organizational effectiveness. - Liaised with internal departments and external stakeholders for smooth business operations. Training: - Designed and delivered training programs aligned with business objectives to enhance employee skills and productivity. - Conducted training needs assessments and developed customized learning materials, including manuals and e-learning modules. - Coordinated training logistics, including venue booking, materials preparation, and participant registration. - Maintained accurate employee training records and monitored the effectiveness of training initiatives. Assisted in HR functions such as recruitment coordination, performance appraisals, and employee engagement activities.
- Coordinated project planning, budgeting, vendor management, timeline tracking, and on-site execution to ensure project objectives were achieved. - Worked closely with clients, suppliers, creative teams, and external partners to deliver events and media campaigns on schedule and within budget. - Handled operational activities including procurement, logistics coordination, contract administration, payment follow-up, and project documentation. Oversaw end-to-end project execution from proposal development and resource planning to implementation and post-project evaluation..
• Build and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions. • Conduct regular reviews of clients' financial situations to assess the need for additional banking products or services. • Identify opportunities for cross-selling bank products to enhance customer experience and loyalty. • Manage client portfolios and ensure client satisfaction by providing high-quality customer service. • Monitor market trends and economic conditions to provide informed financial advice to clients. • Achieve sales targets and contribute to the overall profitability of the bank.