Ho Chi Minh City, Vietnam
Over 15 years in information technology industry working at multiple levels with proven track record of customer success engagements and solid technical background. Hands-on experiences of verifiable success leading teams in delivering appropriate technology solutions for enterprises in terms of infrastructure and applications. Comprehensive knowledge of Microsoft platform, IBM hardware services and cloud computing. Result oriented, inquisitive, confident, committed and versatile. Strong analytical and logical mind but creative Career driven with a strong desire to develop and advance in the field.
-Helping clients to evaluate their IT ecosystem along with cloud solution partner via assessment, equipping them with necessary tools, fundamental knowledge as well as overview picture of their digital transformation journey. -Assist clients with understanding their cybersecurity status and vulnerabilities their system might have and be at risk. By providing quick win solutions to fix their problems at hand, they could also plan for long term correction to strengthen and secure their system better. -Work closely with relevant internal stakeholders upon account planning, draw out detail milestones to land short term and long term budget. Simultaneously, I do leverage partners as key supporting channel to create a strong bond between parties and accelerate deals
• Designing, implementing, and managing performance of the SAM&C Tele engine across the corporate segment • Driving value-oriented engagements with all customers in the segment, focusing on cyber- security awareness and solutions recommendations, digital asset planning and software asset optimization needs. • Orchestrating and collaborating with local and global partners to maximize business value and generate sales opportunities One Commercial Partner team. • Leveraging non-traditional SAM channels, such as industry influencers to drive business at scale Ensuring quality, consistency and excellence in execution of all SAM & compliance Corp activities through close partnership with the customer segment leads and the global Tele vendors.
Coordinate with the sales team to meet sales targets and timelines, gathering customer data to propose service solutions and proactively conducting service training sessions with partners. Consult customers over service concerns, collaborating with the technical team to supervise and deliver end-to-end service and acting as key contact point for all international deals. Build and maintain good rapport with partners and clients, dealing with potential issues including escalating them through the proper channels and securing winning bids on major projects -Monitor or track project milestones and deliverables. -Submit project deliverables, ensuring adherence to quality standards. -Negotiate with project stakeholders or suppliers to obtain resources or materials
-Modify existing software to adapt it to new hardware, or to upgrade interfaces and improve performance. -Direct software programming and development of documentation. -Consult with customers or other departments on project status, proposals, or technical issues, such as -software system design or maintenance.
-Direct software programming and development of documentation. -Prepare reports or correspondence concerning project specifications, activities, or status. -Train users to use new or modified application