Ho Chi Minh City, Vietnam
10+ years in consumer finance and card product development. I lead policy development for payment products at OCB — across credit cards, overdraft, and unsecured consumer lending
Supporting the assessment of product policies, credit policies, and risk acceptance levels for individual customer groups. Assisting in flexible monitoring of credit quality and risk management for customers, as well as the quality of the company's card portfolio. Contributing to or participating in the development of reports/MIS related to Portfolio Management, bad debt management, and risk forecasting. Preparing regular and ad-hoc reports for management.
Prospecting for customers and projects within the assigned area. Managing projects from inception to completion to maximize business and achieve sales targets. Building and strengthening relationships with potential customers. Monitoring and reporting on project milestones and providing status reports to management
Managing a team responsible for verifying loan documentation for customers Controlling fraud and the loan application verification process Supporting the business development team and risk management Searching, managing, and utilizing assigned customer data Managing the performance of team members Training and development of team members Regular reporting to higher management
Managing for document verification of loan applications and conducting customer assessment calls Fraud control and loan application verification process management Market research and support in product development Data analysis and process optimization Managing team members' performance Establishing targets and performance evaluation metrics Training and development of team members Regular reporting to higher management