Tevin Donyes

Principal CSM at Chili Piper 🌶

Greater Seattle Area

About

“Technology is nothing. What’s important is that you have a faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.” – Steve Jobs For me, engaging and collaborating with other people is what life is all about. Seeing what people can create together with the incredible technologies of our time is one of life's greatest rewards, and I am privileged to be able to build my career in that environment. My background as an Astrophysicist and an Engineer allows me to dive deep into the problem solving and solutions building processes, all while building meaningful relationships with my clients. At the end of the day, I take pride in my work knowing that I am helping to make a positive global impact. In my free time, I enjoy exploring my creativity in electronic music production, and I even help run a podcast and YouTube series called DAW Nation where we interview electronic music artists.

Experience

  • Chili Piper (5 yrs 4 mos)
    • Principal Customer Success Manager
      Jul 2025 - Present · 1 yr

    • Sr. Strategic Relationship Manager
      Oct 2024 - Jul 2025 · 10 mos

    • Manager of Customer Success
      Mar 2023 - Oct 2024 · 1 yr 8 mos

  • Advisor at DAW Nation
    Jan 2019 - Present · 7 yrs 6 mos

    DAW Nation is a music education company made by producers for producers, offering in-depth online courses on music production, sound design, songwriting, mixing/mastering, and so much more. The companion DAW Nation Podcast hosts industry artists and experts who give listeners an inside look into their success and the techniques they used to get there.

  • Technical Account Manager at Virtualitics, Inc.
    Oct 2019 - Mar 2021 · 1 yr 6 mos

    Head of commercial software sales, overseeing full sales process including business development, account management, customer success, and channel partnerships. Overhauled the sales process to be more customer-centric, designing new product demos, educational customer resources, and sales scripts focused on understanding and addressing client pain-points. Salesforce Administrator for all company users, in charge of workflows, integrations, and dashboards. Closed new Fortune 500 clients and retained key enterprise clients despite the challenging economic climate due to the pandemic.

  • Key Account Manager at Basler AG
    Jun 2018 - Oct 2019 · 1 yr 5 mos

    Senior account manager for over 100 large enterprise customers on the West Coast, working cross-functionally with our Engineering, Product, and Marketing teams to deliver solutions on-time. Consultant for clients on large scale machine vision and computer vision projects. Exceeded yearly sales quota of over $2.2 million and successfully identified over $50 million worth of new business in just the first year.

  • Radiant Vision Systems (Redmond, WA)
    • Solutions Engineer
      Apr 2018 - Jun 2018 · 3 mos

      Primary technical consultant for all North American Pre-Sales activity. Used mastery of company products to guide customer decisions and ensure the development of effective solutions. Designed custom solutions for the company's most challenging customer applications. Began working with the Solutions team in August, 2017 and made the official transition in April, 2018.

    • Applications Engineer
      May 2016 - Apr 2018 · 2 yrs

      Senior member of the Technical Support team, helping manage a team of six engineers to support our global customer base. Improved team efficiency by redesigning the on-boarding program, rewriting product documentation, and developing an internal knowledge base/wiki. Helped lead a year-long research project to study pixel level measurement of OLED smart phone displays, information from which was used in several publications (example linked below). Wrote a technical article about automotive headlamp measurement using imaging colorimetry (linked below).