Austin, Texas, United States
Director of Administration and Human Resources with a demonstrated history of working in the health wellness and fitness industry. Skilled in small business marketing, brand management, media production, business strategy, policy development and implementation, payroll, Microsoft and Adobe Suites, teamwork, start-ups, Website Building, and Spanish speaking. Strong information technology professional with a Bachelor of Science - BS focused in Business Administration and Management and an Area of Expertise in Entrepreneurship from UNC Kenan-Flagler Business School.
Worked directly with senior traders in equity, bonds, and options to improve decision-making skills. Notated and participated in morning meetings to understand in-office dynamics and crisis management in response to market changes. Helped with yield analysis/portfolio management to observe the filing and maintaining of clients. Processed data entries for trade analysis to objectively and subjectively interpret account value.
Cultivated social media accounts for all clients on file to organize their needs appropriately. Created detailed customer outreach emails for local clients as a promotional tactic for the agency. Managed customer-oriented initiative for two food industry clients to reduce customer acquisition costs by over 20%. Attended several PR industry events to learn and understand marketing tactics and learn the local Board of Public Relations guidelines.