Terry Yan

Product Guy

Calgary, Alberta, Canada

About

Experience

  • Product Manager at Microsoft
    Nov 2021 - Present · 4 yrs 8 mos

    Don't worry, I am still building cool products that enable everyone to share online without fear of harassment or bullying. Very humbled by the faith that Xbox & Microsoft has in Two Hat to welcome us into the family, so we can continue to realize our mission of making the internet a safe and inclusive place for everyone.

  • Product Manager at Two Hat
    Mar 2019 - Oct 2021 · 2 yrs 8 mos

    Building cool products that enable everyone to share online without fear of harassment or bullying. We provide an AI+ solution that provides the tools to automatically detect and action disruptive behavior and the tools to allow human moderators to efficiently keep their communities safe.

  • Shaw Communications (9 yrs 2 mos)
    • Lead, Product Development
      Apr 2016 - May 2018 · 2 yrs 2 mos

      Managed the video product line of business from legacy cable and satellite products to the new Bluesky TV and FreeRange TV mobile platforms. Accountable for managing the life cycle of both hardware and software platforms from ideation to inception/sustainment and end of life.

    • Enterprise Program BA
      May 2015 - Mar 2016 · 11 mos

      Defined and managed the scope for the implementation and launch of both our next generation video services (FreeRange TV and BlueSky TV) and billing system (START). This represented two major milestones for Shaw – the introduction of our next generation video services allowing us to start transitioning off of QAM video delivery and the launch of our next generation billing systems live to customers

    • Lead, Project Portfolio Management
      May 2014 - Apr 2015 · 1 yr

      Accountable for managing the project portfolio for the Technology and Network Operations (TNO) organization which represents all of former IT and Engineering and includes the entire BSS/OSS ecosystem for Shaw Communications.

  • Integration Business Analyst at Devon Energy
    Oct 2008 - Mar 2009 · 6 mos

    Joined the integration team as an integration business analyst to cover for the senior business analyst on maternity leave, ensuring the same level of coverage for our business stakeholders during this time period. Built up relationships and trust quickly, delivering various integration solutions for providing the necessary data in the right format for the correct systems, including the integration piece for their Blackberry Emergency Response solution.

  • Senior Business Analyst at Shaw Communications
    Jun 2008 - Sep 2008 · 4 mos

    Delivered the Telescope digital asset management solution by Northplains Inc. to stakeholders from Web Design, Marketing, Video Programming, and Graphical Design to allow sharing and collaboration of digital assets such as pictures, videos, and sound for internal and external use. The solution was extremely well received and allowed for the sharing, searching, and archiving of assets developed by the various groups. The benefits are especially noticeable during campaigns that resulted in brand updates and referencing past designs.