Houston, Texas, United States
Experienced General Manager with a demonstrated 24 year history of working in the tire industry. Skilled in team building, process improvement, and market development. Ambitious, results oriented leader experienced in creating strategic alliances to effectively align with and support key business initiatives.
• Lead the operational efforts for the market/multiple branches to include logistics, sales processes, customer service, equipment maintenance processes and procedures, safety program, contracts, and project coordination. • Interfacing with sales, administrative support, dispatch, drivers and regional management to best serve clients • Develop and monitor market KPI’s for monthly review with management for budgeting and forecasting • Manages, (including purchasing) $2.1 million in inventory on hand • Monthly financial profit and loss review or budget versus actuals, and continuing forecast for market • Develop strategies and tactics for identifying and implementing “best practices” for the branch and the division • Manages and develops market sales team of $6 million in annual revenue • Develop, review and implement policies where needed to ensure all market operations are following the best protocol • Implement training programs and projects to proactively grow operations staff both personally and professionally • Responsible for all human resources functions within the market, including headcount and onboarding • Manage and maintain capital expenditures for the market locations • Responsible for all aspects of fleet vehicles, 15 service vehicles and 5 sales vehicles • Develops strategies for strategic targets in markets (bid process and long-term contracts) • Responsible for business development of emerging nearby markets
• Managed and helped developed the parts and service business, $8 million annually • Reviewed and managed financials for parts and service business • Developed over the counter sales processes and procedures “best practices” • Controlled and managed inventory for parts and service business • Developed and trained others on annual loss prevention initiatives