Greater Milwaukee
Continuous Improvement and Quality Management Professional with expertise in planning, controlling, and improving processes and products for small, mid-sized, and large manufacturing and technical center environments. ASQ Certified Quality Engineer. Six Sigma Black Belt. Expertise: strategic and tactical planning/execution, financial budgeting, QMS development and implementation (ISO 9001, 16949, 17025), advanced product quality planning (APQP), supplier production part approval process (PPAP), risk reduction (FMEA), fiscal forecasting and control, document/record control, process auditing, statistical process control (SPC), measurement systems analysis (MSA), structured problem solving (8D, KT, 3x5 Why), calibration/metrology, SAP ERP systems, project management, lean and Toyota Production System (TPS), six sigma black belt methodology (DMAIC).
Responsible for planning, controlling, and improving product quality (internal and supplier machining, heat treatment, welding, assembly, and testing). > Facilitated development of Manufacturing Quality goals and balanced scorecard metrics to align departments and support annual strategic initiatives. > Budgeted, forecast, and controlled costs for a $3M annual budget. > Managed 10 direct reports (Supplier and Internal Quality Engineers) and 12 indirect reports (Quality Inspectors) with clear roles and responsibilities, goals, balanced scorecards, and 1:1 meetings. > Revised the Quality Management System (QMS) after re-organization and plant move. Passed subsequent ISO 9001:2015 surveillance audit. > Developed and implemented a quality plan for qualifying 96 facilities/work centers at the South Harbor plant. Managed quality at two plants during the two-year transition from our National Ave. location to our South Harbor location. > Set up and facilitated cross-functional 3x5 Why reviews for high internal ppm defects and high scrap/rework $ defects to drive prioritized improvement of prevention and detection controls. > Developed and implemented a Facility Process Audit tool for Quality Planning and on-going risk assessment/ opportunities for improvement.
Responsible for planning, controlling, and improving the manufacturing quality of (parts inspection, machining, assembly, and testing). > Facilitate development of Manufacturing Quality master plan and balanced score card metrics to support annual strategic initiatives. > Budget, forecast, and control costs for a $2.5M annual budget. > Manage 6 direct reports (1 Functional Project Lead, 3 Quality Engineers, 2 Quality Supervisors) and 12 indirect reports (Quality Technicians). > Facilitate definition of quality requirements and validation of key test equipment. > Added Kepner-Tregoe Situation Appraisal, Problem Analysis, Decision Analysis, and Potential Problem Analysis methodology to planning and internal corrective action processes. > Developed and Implemented internal calibration processes for pressure, temperature, and load measurement systems. > Consolidated fragmented electronic and paper defect reporting systems into a single web-based application for more accurate and timely reporting and more efficient Parteo analysis. > Implemented SPC monitoring on key processes in machining and assembly. > Facilitated PPAP and Supplier Corrective Action for machined parts shipped to other BRP location; achieved high supplier performance rating. > Implemented a Layered Process Audit (LPA) system. > Developed a progression and rotation plan for manufacturing quality department employees to improve cross-training and employee engagement. > Improved part inspection process: reduced inspection lot age (90 days to 2), $ of blocked stock ($62k to $2k), return material authorization stock (309 days to 64), and engineering change pilot age (134 days to 7). > Provided quality management guidance to other BRP location during a re-organization.
> Developed and implemented manufacturing quality deliverables: process pFMEA, Control Plans, GRR studies, Cpk studies, and process audits. > Facilitated tracking and closure of NPD concerns raised from process audits; and manufacturing-based concerns received from product validation testing and initial introduction to market.
> Facilitated development and implementation of a corporate quality management system across three manufacturing plants in accordance with quality management principles, lean methodology, and ISO 9001:2008. All plants received ISO 9001:2008 Certification. > Provided guidance on advanced quality engineering principles.
Responsible for planning, controlling, and improving the quality management system at the Racine Technical Center. > Implemented balanced scorecard methodology for tactical planning and execution. > Assisted with budgeting, forecasting, and controlling costs for a $8.5M annual budget. Actuals came in under budget. > Developed and implemented internal analog input, air mass flow, and relative humidity calibration methods resulting in $24,000 annual savings after two year payback. > Developed and implemented process to facilitate risk reduction, quantify expanded uncertainty of measurement, control variation, and document measurement capability for over 20 test methods. > Developed and implemented process utilizing Six Sigma and Lean methodology, resulting in completion of over 40 continuous improvement projects that increased accuracy and reduced waste.
Responsible for controlling and improving the quality management system at the Racine Tech Center. > Developed and implemented automated Laboratory Work Order System to communicate order status, schedule tests, control inventory, retain test results, and transfer costs, resulting in improved test report retention, 80% reduction of work order processing time, 90% reduction of time to schedule, and 70% reduction of time to publish test reports. > Developed and implemented internal liquid flow and pressure calibration methods, resulting in $75,000 annual savings after 6 month payback. > Developed and implemented an ISO/TS 16949 and ISO 17025 compliant quality management system. Facilitated cross-functional team to modify procedures, work instructions, and controlled forms. Passed initial 3rd party ISO/TS 16949 audit and follow-on surveillance audits with no major findings.
Responsible for controlling and improving the quality management system at the Racine Tech Center. > Developed and implemented QS 9000 compliant quality management system. Effectively facilitated review meetings to modify procedures, work instructions, and controlled forms. Passed initial 3rd party audit and follow-on surveillance audits with no major findings. > Developed and implemented automated Master Calibration Plan to store calibration certificates and effectively manage calibration of 1100+ measurement systems. > Coached staff on structured problem-solving techniques and effectively expedited correction of special cause events utilizing process flowcharting, repeated-why, cause-and-effect, and differential analysis. > Developed and implemented internal temperature calibration method resulting in $50,000 annual savings after 9 month payback.