Toronto, Ontario, Canada
I help senior leaders get ready for executive roles and lead complex change without burning out themselves or their teams. Today, my work focuses on three things: Bespoke learning & development programs on executive readiness – custom-designed experiences that build the skills, behaviours, and confidence leaders need to operate at the executive level. Executive coaching – 1:1 and team coaching for senior leaders navigating stretch roles, promotion, visibility, or high-stakes transitions. High-touch consulting on change – advisory support for executives and HR leaders who are driving transformation and need a trusted partner to shape strategy, leadership behaviour, and culture. I bring 22+ years in senior HR and C-suite roles, including experience as a CHRO, so my work sits at the intersection of real-world executive experience and deep expertise in leadership development. If you’re preparing leaders for what’s next – bigger roles, bigger mandates, or bigger change – I design and deliver the programs, coaching, and advisory support to help them get there.
I design and deliver bespoke leadership development programs that prepare senior leaders for executive roles and equip them to lead change. What I do now: Executive readiness programs: Custom L&D programs for senior leaders and high-potential talent, focused on executive presence, strategic thinking, stakeholder influence, and leading through ambiguity. Executive coaching: 1:1 and team coaching for executives and senior leaders facing promotion, expanded scope, or high-stakes change. High-touch consulting on change: Partnering with CEOs, CHROs, and executive teams to shape change strategy, leadership behaviours, and communication that keeps people engaged through transformation. Typical clients: Organizations preparing their next generation of executives, or navigating significant transformation and needing stronger, more confident leadership at the top.
I also partner with Incito on a subcontract basis as an executive coach, supporting a select group of their senior executives.
As Chief HR Officer / VP, Human Resources (Canada), I led Employee Experience, Internal Communications, and Learning & Development across the Canadian business. Lifted employee engagement in trust, strategy, and people practices while reducing attrition in contact centres and other hot spots. Scaled the organization from ~500 to 1,000+ employees in peak season and cut recruitment spend by 50% through a revamped Talent Acquisition strategy. Designed and led 20+ change initiatives and a national L&D strategy (career paths, leadership development, coaching frameworks) with 80%+ employee approval. Led Canada’s COVID-19 response, balancing business continuity and employee wellbeing, achieving 95%+ approval on the approach.
As Director of Human Resources at TIC, I reported to both the President, TIC Travel Insurance Coordinators, and the VP, Human Resources at Co-operators Life and CUMIS. Drove efficiencies in recruitment, retention, employee relations, performance management, and absence/disability management. Researched, pitched, and project-managed HR initiatives aligned with changing business needs and market conditions. Increased employee engagement and strengthened talent acquisition while reducing recruitment and turnover costs.
As HR Manager, I led HR strategy and execution through significant organizational change, including a major merger and reorganization. Centralized HR functions and implemented best practices during the 2004 merger, supporting culture integration and reducing HR-related spend by 40%+. Provided change management advice and HR leadership through a broad employee reorganization, helping leaders navigate structure, roles, and communications. Built leader succession and talent plans for 10 departments and established a group coaching framework to develop future leaders. Managed end-to-end staffing for hiring managers and provided ongoing coaching and training, resulting in higher retention of key talent. Aligned HR plans with business strategy, partnering with client groups to create individual and organizational development initiatives that supported the company’s vision.
As HR Generalist at the Toronto Board of Trade, I built foundational HR programs and practices that supported leaders and set the stage for my later HR leadership roles. Managed and supported Directors and Managers through the full recruitment and selection process. Developed and implemented core HR policies and programs, including rewards & recognition, employee orientation, and health & safety. Coached and advised staff and leaders on performance management and discipline issues. Led key HR projects, such as employee satisfaction surveys and job evaluations. Implemented and managed the Health & Safety program, ensuring compliance and a safer workplace.