Leeds, England, United Kingdom
Led cross-departmental communications through emails to implement the university's sustainability practices.
Co-led a team of 25+ associates during the recruitment procedures with 300+ candidates, prioritized competing operational tasks to meet tight deadlines. Coordinated with external partners and internal teams to maintain a consistent vision and logistics.
Communicated complex operational issues accurately in English and Chinese via meeting and professional emails to external partners and internal team, successfully resolving cross-functional challenges. Produced financial reports and identified and rectified data inconsistencies, securing $80000+ in government grants. Co-designed career training programmes with 6 colleagues and 5 business partners for 50+ students from 30+ racial backgrounds. Identified the website navigation issues proactively and implemented technical fixes improving customer navigation experience, demonstrating attention to detail and self-initiative.
Managed bilingual guest communications, ensuring alignment with brand image and compliance guidelines. Employed Microsoft Outlook to manage 3+ speaker schedules and project timelines across multiple events. Translated 4+ event materials independently, enhancing cross-language accessibility and clarity.