San Francisco, California, United States
Bachelor of Sciences in Computer Science and minor in Statistics. 3 years of experience as a software engineer and 4 years in other tech roles with a track record of accomplishments. Key Accomplishments • Archived years worth of code and data from hundreds of engineers, resulting in up to 30% better API latency and GUI response time • Migrated service which outgrew requirements and became problematic, achieving 5x faster run times and becoming more reliable while also reducing operational burden • Replaced unreliable and monolithic service to become 99.99% reliable with improved latency and less dependencies • Built feature which was adopted by more than 35 teams that reduced code review time by 20% • Maintained a critical piece of infrastructure used by thousands of engineers and achieved high uptime and resiliency Demonstrated Skills • Working with others to troubleshoot, diagnose and fix issues and bugs • Managing and maintaining software • Making systems more reliable and available • Automating manual tasks and increasing developer productivity
- Archived years worth of code and data from hundreds of engineers, resulting in up to 30% better API latency and GUI response time - Migrated service which outgrew requirements and became problematic, achieving 5x faster run times and becoming more reliable while also reducing operational burden - Replaced unreliable and monolithic service to become 99.99% reliable with improved latency and less dependencies - Built feature which was adopted by more than 35 teams that reduced code review time by 20% - Maintained a critical piece of infrastructure used by thousands of engineers and achieved extremely high uptime and resiliency
- Resolved rare and elusive production issues that further increased reliability of an already reliable system - Improved the reliability and burden of third party tools and features to 99.99%, leading to a more pleasant customer and owner experience - Enhanced observability of the team’s systems health by adding metrics, logging, alerts in order to improve debugging and incident response times - Addressed technical debt, improved current processes and wrote documentation to extend operational excellence and reduce inefficiencies - Performed regular oncall duties which provided support and mitigation to unblock customers, resuming productivity of the company
- Supported and maintained critical infrastructure components such as CI, build and testing to provide a smoother development cycle - Advocated for driving down SLOs and KPIs below target levels to improve reliability and efficiency for hundreds of engineers - Troubleshooted and diagnosed hundreds of issues and failures blocking critical development work that saved thousands of productivity hours - Reviewed production state weekly to analyze trends and patterns in order to drive impactful work towards improving scalability, resiliency and operability backed by data - Organized cross-collaboration across multiple teams to expedite urgent incident and bug ticket mitigation and resolution - Orchestrated end to end lifecycle of bug tickets and metrics and provided transparency on system health to the entire engineering organization
- Designed new routing protocol for forwarding reachability information within infrastructure and set to prove its viability in an Agile environment - Optimized algorithm for scalability to thousands of nodes by utilizing likelihood, preprocessing, and caching - Unit tested new algorithm and analyzed runtimes of different network sizes using scripts - Wrote up technical concepts and documented clean code for maintenance and presentation
- Built history tracking through archiving user’s tweets and made page’s loading time 80% more efficient - Improved incoming data stream by pulling feed from Facebook’s Graph API that included keyword “Rackspace” - Increased convenience within Tweetmon and imported listing of all Rackspace employees which current admin is following via batching requests to the Twitter API for JSON data - Collaborated with team for continuous updates, feedback and improvement to system