Terence Chan

About

Data Scientist at Management Consultancy. Seasoned in value creation for enterprises using ML and agentic AI approach, e.g. cost optimization, marketing mix modeling, upsell propensity model, sentiment analysis, customer churn predictions, customer profitability analysis, pricing optimization, operational and resource optimization etc. Seasoned technology executive in solutions engineering / solutions selling & pre-sales / partnerships / business development of B2B software and data solutions, e.g. Data Analytics, IoT, Geo-Location Services APIs, Cloud Virtualisation, Mobile Networks, Operation Support System and Customer Experience Management, delivered as SaaS or on-premise for enterprises / public sector / telco in APJ and China.

Experience

• Associate Director (Data Science), Value Creation at KPMG Singapore
  Jan 2022 - Present · 4 yrs 6 mos

  Data Science, Value Creation for enterprises, Management Consultancy

• Associate Faculty, Information and Communications Technology at Singapore Institute of Technology
  Sep 2020 - Present · 5 yrs 10 mos

  Lecturer of undergraduate courses, including data analytics, programming, distributed system

• Data Scientist at HP
  Feb 2021 - Jun 2021 · 5 mos

  Data science projects to monitor and improve product quality

• Director Business Solutions, Asia Pacific (incl. China & Japan) at HERE Technologies
  May 2018 - Sep 2019 · 1 yr 5 mos

  Responsible for Solutions Engineering, Partnerships, Business Development of Geo-Location Services APIs, Analytics / Data Platform and IoT applications in APAC; Established partners ecosystem enabling Data Monetisation via HERE Geo-APIs and Data Market-Place Geo-location based use cases for various industries: AdTech / Retail, Telco, Logistics & Transportation, Insurance, Public Safety

• Nokia Networks (11 yrs 9 mos)
  • Head of Analytics & Cloud (Asia Pacific and Japan, APJ)
    Oct 2013 - Dec 2017 · 4 yrs 3 mos

    Responsible for Solutions Engineering, Presales, Business Development, Partnerships of the following solution for Telco and enterprises in APJ: Big Data Analytics, IoT, CEM (Customer Experience Management) and Operation Support System (OSS) for Telco, Cloud, Mobile Devices Security Created and Integrated IoT Use Cases with partners, e.g. Connected Wearables, Smart Cities

  • Head of Customer Experience Management (CEM), Greater China
    Jan 2011 - Sep 2013 · 2 yrs 9 mos

    Responsible for Solutions Engineering, Pre-sales, P/L and Business Development. Specialise in Big Data Analytics, CEM, OSS software solutions for Telco in Greater China

  • Head of Voice & IP Transformation, Greater China
    Apr 2007 - Dec 2010 · 3 yrs 9 mos

    Responsible for Solutions Engineering, Presales, P/L and Business Development. Specialised in 4G / 3G Mobile Core Network and IMS (IP Multimedia System) solutions, VoLTE / VoIP / IP based Telephony, Rich Communications Suite (RCS), FMC (Fixed Mobile Convergence) for carriers in Greater China