Long Beach, California, United States
Solid background in operations, with expertise in supply chain, specializing in inventory control, production planning, & logistics arrangements. Comprehensive experience in global, cross-cultural collaboration especially in China manufacturing gained from travelling at a peak of 9 trips annually. Strong focus on customer satisfaction by providing an excellent record of project execution and assignment follow-through. Strengths in communication skills including fluency in Cantonese/Mandarin in business dialogues. Substantial knowledge in training, motivating, and leading a team. Commitment to 5S lean principles in both factory and office environments.
Major Accomplishments-- * Successfully supported the launch of 7 new series and 6 models with product enhancements, both of which account for 24.5% of the current business revenue * Drastically reduced inventory by 33% from $6.7M to $4.5M while sufficiently met expectation of the upward sale trend in the first 12 months * Consolidated incoming freight from suppliers all over the country for a 12% overall savings in 2019 * Co-supervised the annual physical inventory process that authenticated an overall discrepancy of -0.38% in 2019 * Presented robust supply chain strategy and key accomplishment points that contributed to the eventual acquisition by the Flokk group, a leading European furniture company with 2,300 employees globally and annual sales of $300M * Overcame supply disruption due to COVID-19 first from China then to other parts of the world by engaging with secondary vendors early and proposing alternate options to Engineering & Product teams for qualifications * Achieved a cost savings of $128K in 2021 by switching to alternate suppliers while balancing with longer lead times Key Responsibilities-- * Oversee the company’s sourcing, purchasing, planning, inventory management, and warehouse functions * Develop supplier base domestically & overseas (Asia & Europe) to achieve dual sources and create benchmarking * Continuously improve supply chain processes by maintaining warehouse barcoding program & MRP system * Identify staff strengths, provide mentorship, and implement growth path for both warehouse & office members
Major Accomplishments-- * Secured on-time releases & revenues by overcoming major industry supply shortages in 2014/2015 resulted from labor disruption & congestion in the West Coast ports by activating contingency of alternate transportations, agencies, & destination ports * Executed supply plan effectively to launch a new product line in January 2015 that now accounts for 30% of the company’s total machine sales * Consolidated domestic warehouse space by 30,000 sq. ft. in 2016 * Established distribution processes in China office in June 2016 to increase global customer footprint * On-boarded new accounts including HSN in March 2016 & Walmart.com in May 2017 * Sustained under budget in department labor costs in 2015 - 2017 by an average of 8% * Attained the lowest inventory level over 11 years in 2018 Q1 while maintaining day-to-day revenues Key Responsibilities-- * Oversaw planning, procurement, manufacturing, logistics, quality, warehouse, shipping functions of the company * Collaborated with Product Development team and provided expertise on effective product selection & efficient process to launch trend products to the market in a timely manner * Analyzed key data and created business intelligence reports identifying successful elements that paved the way to future implementation of Marketing & Sales strategies * Developed and provided guidance to revamp the special order & custom order programs, with highest combined revenue earned in 2017 * Monitored team dynamics of 30+ staff, evaluated performance, and administered feedback & constructive criticism
Major Accomplishments-- * Restructured the China manufacturing facility with production leveling that satisfied just-in-time (JIT) demands * Decreased backorder item list on average by 70%, minimizing lost sales incidents * Reduced annual air shipment spending by 75% * Conserved purchasing budget by over $1.1M in 2013 * Shrank inventory level by 27.9% in a 2014 with a 16-month review period Key Responsibilities-- * Spearheaded collaboration among U.S., U.K., & China offices in managing inventory, purchase orders, production, & shipments * Spearheaded collaboration among U.S., U.K., & China offices in managing inventories, purchase orders, production, & shipments * Directed factory with production scheduling & logistics arrangements to U.S./U.K. distribution centers & global drop-ship customers * Formulated updated supply chain approach starting from sample making, approval, processing, manufacturing, transportation, warehousing, to fulfillment of orders in an on-time-in-full (OTIF) manner * Worked with third-party freight forwarders to ensure movements of goods were delivered on time; approved and tracked freight expenses * Helped drive the monthly sales numbers to meet forecast with sales team by providing a fulfilled supply chain in just-in-time (JIT) model * Provided data analysis to Sales managers to determine forecasts of new products and the end of product lifecycle on a monthly basis * Cooperated with quality team to ensure processes were carried out as documented and Responded with short-term & long-term corrective actions when an issue was reported * Reviewed movements of inventories on a regular basis and streamlined communication with warehouse team for reconciliation of stocks * Presented sales data & analysis to designers and recommended product promotions based on product stock level & usage * Supervised the procurement/purchasing team that handled purchase requests and managed the company’s operational supplies
Major Accomplishments-- * Transitioned manufacturing to overseas to eliminate $3M domestic production & overhead expenses * Reconfigured the factory to maximize production capacity by over 500% with both capital & employee investment * Solidified business relationship as Product Lead with a new customer that generated $10M revenue in 2009 after the first 12 months of partnership * Devised new drop-ship processes from China to international customers to save on domestic warehouse costs Key Responsibilities-- * Prioritized increased production demands amplified by sales expansions with national retailer chains such as Michaels & Jo-Ann * Assessed and adjusted all product pricing to balance profit margins across product categories annually * Formalized China production to ascertain customer POs were delivered on time and new products were launched per business strategy calendar * Coordinated with finance team for purchase order submission & shipments of goods from China facilities to U.S. distribution center
* Co-supervised 8 Resident Assistants (RAs) & 4 Program Assistants and Co-advised 7 Student Leaders & 2 Faculties-in-Residence * Implemented staff training & presented workshops on programming and leadership basics to an audience of 300 staff members * Served as advisor for the residence hall council that represented a residential body of over 450 students and provided guidance on student governmental procedures * Chaired committees including retreat, college bowl, yearbook, staff development, & academic support * Resolved charges of resident misconduct by interviewing alleged violators and recommended sanctions as deemed necessary
* Set up design of experiment to investigate parameters leading to photoresist reduction & Presented white papers for the new recipes * Performed aerial image sensor (AIS) reticle alignment to collect focus calibration data for each of the five lens numerical apertures * Completed video audit capability study in preparation for real-time technology transfer/copy exactly (CE!) between D2 & F18 * Provided data analysis to support transfer of P875 technology to F11 & Assessed changes required for P875/P805 toolsets * Gained understanding of general microprocessor/flash memory process flows & hands on experience on lithography process * Acquired insight on the critical requirements to bring different tool types up to production
* Researched on plasma processing stability using atmospheric pressure argon/oxygen & helium/oxygen plasma tools * Performed various kinds of plasma surface treatment such as cleaning, etching, & depositing and prepared detailed work reports * Developed process to plasma treat surfaces of composites & polymers to increase surface energy, wettability, & adhesion properties * Deposited glass films using PECVD and organosilicon precursors on plastic substrates for use in abrasion resistant coatings in mobile phone industry * Deposited alumina films using PECVD and trimethyl aluminum precursor to add layers of insulation on sensors * Prepared detailed work reports on findings from research