Dubai, United Arab Emirates
A senior shipping and logistics executive with 15+ years of diversified experience within the global shipping and logistics management function, with core competencies in strategic management, commercial management, project management, product and process optimization, negotiations, across different geographies in challenging market circumstances. Acknowledged for being a team player, critical thinking and crisis management abilities, working across cultures and the ability to get the best out of the team in extremely demanding circumstances. AREAS OF EXPERTISE: Corporate strategy, Strategic Planning, Commercial Management, Sales Management, Go to Market Strategy, Project Management, Product Development, Performance Management, Budgeting & Cost Control, M&A, Change Management,Supply Chain Management, Training & Development CONTACTS: Mobile: +971508504499 / +919619780828 Email: [email protected]
Responsible for all BCO customers including global, key and local along with building the Inland (Rail, Road and Barge) business in the region.
Directed import sales for the region to create a new sales vertical focused on increasing imports into strategic locations to save costs. Also headed the regional project management office as part of the global company strategy. Achievements: ✔ Successfully created and delivered a strategy that resulted in the creation of the import sales vertical for the region which helped to save empty positioning costs. ✔ Instrumental in global company strategy implementation & successfully rolled out multiple projects for the region.
Managed the entire business of Hapag Lloyd in Iran including commercials, customer service, operations and business administration. Successfully built market knowledge for the company & grew the business in terms of volumes & profitability. Achievements: ✔ Delivered a year on year volume growth and market share with an increase in number of customer’s base. ✔ Ensured zero incidents reported on breach of compliance policy for operating in Iran by driving audits and regular internal checks. ✔ Successfully reduced operating costs and increased efficiency by driving process changes, atomization, and rigorous negotiations. ✔ Successfully closed the operations for Hapag Lloyd in Iran post-sanctions.
Was Responsible for driving the commercial performance for 11 countries including Nigeria, Ghana, Ivory Coast, Benin, Togo, Tunisia, Sudan, Morocco, Libya and Iran. Spearheaded the commercial function and drove process and business optimization initiatives. Achievements: ✔ Actively involved and supported projects related to the merger of UASC & Hapag Lloyd. ✔ Played a key role in driving the global tender businesses controlled in many other countries than Africa. ✔ Devised the processes and framework to drive commercial operations in all countries managed by 3rd party agents.
Developed and nurtured relationships with strategic partners, reinforced unique value propositions to the clients and met both individual and team targets proactively. Achievements: ✔ Delivered stellar growth on reefers & specials volumes to achieve more than budgeted volumes for India. Introduced volume contracts with strategic partners to build volumes. ✔ Built the right base of BCO’s and delivered in excess of budgeted estimates in 2016. ✔ Responsible for building the base cargo of these verticals and delivering 1/5th of India’s 2016 budget by mentoring the India sales team. ✔ Took up additional responsibility in March 2016 to strategize reefer / special vertical for the Middle East cluster.
Responsible for delivering the volume and revenue for two of the highest revenue products for the West of India. Achievements: ✔ Maersk line’s Impact Award Winner for increasing the 2014 volumes of out of gauge cargo to 178% as compared to previous years. ✔ Simplified the complete process for delivering special equipment business through focused cross functional team building across customer service, operations and sales.
Held positions starting from executive sales, key client manager for global SCM accounts to key account manager for local accounts. Instrumental in the sales and business development and sales of ocean, air, land side, insurance services & other products. Achievements: ✔ Increased the profit margins four fold for the Key Accounts. ✔ Was able to achieve double of the assigned targets every year in each role. ✔ Received a Customer Satisfaction Score of 9-10 out of 10 for key accounts.