Los Angeles, California, United States
Strategic Technical Program Manager and AI Architect with 10+ years of experience specialized in deploying enterprise-scale autonomous workflows and collaboration infrastructure. Expert in bridging the gap between legacy IT ecosystems and Agentic AI frameworks. Proven track record of leading cross-functional digital transformations for Fortune 500 companies (Square, Nike, Disney, Netflix, SpaceX), reducing operational overhead through LLM integration, and scaling secure, AI-enabled cloud environments. Core Skills: AI & Automation: Agentic Workflow Design, RAG (Retrieval-Augmented Generation), Prompt Engineering, LLM Orchestration (OpenAI, Anthropic, Gemini), Python, API Integration, Make/Zapier/Airtable. Technical Program Management: Lifecycle Management (SDLC), Agile/Scrum, Change Management, Cross-functional Leadership, KPI & Telemetry Analytics. Enterprise Cloud Infrastructure: Okta Identity (IAM), Google Workspace & M365 Administration, SaaS Governance, Security & Compliance. Collaboration Architecture: MS Teams, Zoom, Slack, Cisco Webex, Logitech Sync, Hybrid Work Optimization.
Design and deploy generative AI automation architectures using LLMs (OpenAI, Claude) to automate communications, documentation, and enterprise support workflows. Build AI agents integrating with Google Workspace, Slack, CRM systems, and cloud databases — reducing manual operational workload by up to 60%. Develop end-to-end automation pipelines using APIs, Python scripting, Make, Zapier, and Airtable for workflow orchestration and business process automation. Implement AI-powered content generation and customer engagement systems leveraging prompt engineering and RAG (Retrieval-Augmented Generation) techniques. Advise enterprise clients on AI-first operational transformation strategies, change management, and scalable generative AI adoption roadmaps.
Led AI transformation initiatives for a creative production studio, implementing generative AI tools that automated scripting, editing assistance, and content distribution workflows. Directed IT infrastructure for video production, livestreaming, and collaborative media platforms supporting enterprise and broadcast clients. Built automation pipelines connecting video production tools, marketing platforms, and client delivery systems, reducing operational turnaround time significantly. Managed multi-camera broadcast and cloud media storage infrastructure, integrating AI asset management to improve content discoverability and delivery speed.
Directed regional programming and site operations for youth-focused tech, entrepreneurship, and leadership training, empowering Black male students through hands-on learning. Built strategic partnerships with community orgs, tech companies, and educational institutions to expand support networks and long-term program impact. Oversaw budgeting, logistics, staffing, and performance tracking—ensuring smooth execution of year-round programming and regional expansion initiatives. Collaborated cross-functionally with national teams to align LA program delivery with broader organizational growth and community investment goals.
Led enterprise collaboration infrastructure programs supporting global internal communications across thousands of users at scale. Implemented automation scripts and AI-assisted operational workflows that streamlined support processes and reduced manual intervention by 40%. Partnered with security and infrastructure teams to implement identity-based access management, Okta SSO provisioning, and zero-trust security workflows. Built automated monitoring systems and operational runbooks ensuring 99.9%+ uptime for collaboration infrastructure and enterprise video conferencing platforms. Supported enterprise-wide video conferencing and streaming infrastructure for company-wide all-hands events and executive communications.