Qiong Yu Tee

Protege Trainee, Customer Excellence at AbbVie | CRM Analytics (Veeva & Salesforce) | Dashboards & Data Insight | Translating data into strategy | Supporting HCP Engagement & Field Effectiveness | Data-Driven in Pharma

Malaysia

About

I recently finished my studies from Imperial College London with MSc Reproductive and Developmental Biology degree in September 2023, and before that a BSc (Hons) in Biomedical Science from University of Kent. I have some internship experience working in research and development sectors of different industries, which has helped me develop critical analysis and better time management, along with reliability, responsibility, as well as adaptability to different situations. I have also worked in the healthcare industry, which developed my efficiency, communication, and teamwork skills stronger. I have consistently proven my ability to meet requirements while maintaining the high standards expected of my role.

Experience

  • Protege Trainee in Customer Excellence at AbbVie
    Jul 2025 - Present · 1 yr 1 mo

    Supported the Customer Excellence team in optimizing HCP engagement through CRM systems (Veeva, Salesforce) and data-driven planning. Conducted data analysis to extract insights for improving customer strategy and field force effectiveness. Contributed to internal training logistics, reporting dashboards, and CRM data quality maintenance.

  • Research Associate at National University of Singapore
    May 2024 - May 2025 · 1 yr 1 mo

  • Clinic Assistant at Alpha IVF & Women's Specialists
    Oct 2021 - Aug 2022 · 11 mos

    • Receives, screens and register patients and records vital signs as appropriate to clinic operations. • Assists in routine medical procedures. • Answer telephone inquiries from patients and others • Orders and maintains inventories of supplies as required to support day-to-day clinical and administration operations. • Provide day-to-day support for the unit, to assist in preparing medical records, reports, and scheduling. • Assists in maintaining the cleanliness of the clinic and other equipment. • Perform miscellaneous job-related duties as assigned. • Undertaking special assignments, ad-hoc and related matters as and when required • Covering duties of colleagues in the same and other departments if possible and when necessary. • Assisting medical professionals in the operating theatre with ultrasound scanning of the stomach to ease medical procedures.

  • Research And Development Intern at MOH Pharmaceutical Technologies Sdn Bhd
    Jun 2019 - Aug 2019 · 3 mos

  • Research Intern at University of Nottingham Malaysia
    Jun 2018 - Aug 2018 · 3 mos

    This research project is led by Dr. Yi Jing Chan and Dr. Faye Chong from Faculty of Engineering in University of Nottingham, Malaysia campus. The objective of this study is to capture and convert biogas from palm oil mills to reduce environmental impact and create renewable energy simultaneously. Biogas is composed of gases, such as CH4, that are hazardous towards global climate change. Most of the palm oil uses palm oil mill effluent (POME) as feedstock to produce biogases in Malaysia. POME, however, has limited availability during low crop season. Therefore, empty fruit bunch (EFB) and mesocarp fibre (MF) were taken up instead.