Melbourne, Victoria, Australia
Dynamic and purpose-driven senior technology leader with over 15 years of experience driving digital transformation, building high-performing teams, and delivering scalable technology solutions. Proven ability to align technology strategy with business objectives to foster growth, reduce operational costs, and enhance customer experience. Adept at navigating complex systems, modernising legacy platforms, and leading cross-functional teams across global and remote settings. Recognised for strong business acumen, technical depth, and a passion for innovation and simplicity. Core Competencies • Technology Strategy & Digital Transformation • Scalable Architecture & System Modernisation • Cross-Functional Leadership & Team Building • Cybersecurity & Risk Management • Data-Driven Decision Making & Analytics • Stakeholder Collaboration & Executive Communication • Agile, Kanban, and Scrum Methodologies • Cloud Infrastructure (Azure, AWS) • Identity Management (Okta, AD, SAML) • Enterprise Integrations (CRM, ERP, eCommerce)
• Led the software engineering function, ensuring excellence in feature delivery and operational efficiency. • Implemented modern software development practices, including DevOps and CI/CD, increasing delivery efficiency by 500% and significantly enhancing team productivity. • Developed and executed a strategic roadmap to transition legacy systems to scalable, cost-efficient platforms. • Consolidated multiple systems, reducing operational complexity and minimising technical debt. • Strengthened the organisation's cybersecurity posture with proactive risk management and robust secure systems design.
• Architected and executed a multi-year technology strategy, driving business growth. • Directed the seamless integration of CRM, ERP, eCommerce, and freight systems, significantly streamlining operations. • Enhanced organisational security maturity by implementing a 24/7 SOC and aligning with the NIST Cybersecurity Framework. • Migrated on-premises infrastructure to Azure, achieving substantial cost reductions and enhanced scalability. • Enabled a seamless transition to remote work during the COVID-19 pandemic, maintaining operational efficiency. • Standardised identity management across SaaS environments, improving user experience and bolstering access security.
• Championed local implementation of global SAP consolidation programme, ensuring seamless operations. • Managed a distributed development team, delivering digital content solutions to global markets. • Optimised IT service management through best practices in incident, problem, and release management. • Deployed endpoint management tools, improving device security and compliance.
• Initiated the transition from Microsoft technologies to open-source platforms, leveraging Node.js and JavaScript for modern single-page applications. • Developed a comprehensive product roadmap encompassing device features, firmware advancements, and future innovations. • Established strategic vendor partnerships, including telecom providers and local electronics manufacturers, to enhance the supply chain. • Implemented Scrum project methodology, improving development agility and time-to-market. • Recruited and led an in-house firmware development team, aligning hardware and software objectives to drive cohesive product delivery.
• Consolidated global help desk systems, achieving near-24x7 customer support availability. • Transitioned on-premises systems to cloud-based solutions, cutting costs by 40% and removing scalability impediments • Unified hardware and software teams, delivering a seamless user experience.
Managed relationships with external firmware and hardware engineers, delivering precise documented requirements and designs for seamless implementation. Oversaw user acceptance testing and prepared comprehensive documentation for both internal teams and external customers. Designed an innovative data packet structure that reduced monthly usage by 90% while doubling sensor measurement capacity.