Shepparton, Victoria, Australia
Almost 20 years, 4 industries, and a consistent track record of smashing targets. Here is what I have learned. When you look across my career—from environmental services to industrial trade and business ownership—the industries change, but the results remain the exact same. I have always believed that sales growth and operational excellence go hand in hand. Over the past 19 years, I have focused on turning those beliefs into measurable achievements: Exceeding KPIs: Consistently smashing quarterly sales and Gross Profit (GP) targets at major organisations like Veolia and Würth Australia. Scale & Growth: Spearheading new business acquisitions and strategic account expansions to capture regional market share. Team Leadership: Co-managing and mentoring teams of up to 12 employees, optimising rosters, and streamlining workshop operations. Financial & Risk Oversight: Managing full P&L, complex tax prep, and cash reconciliation as a business owner, alongside enforcing strict OH&S compliance on industrial work sites. I thrive when trusted to manage complex customer portfolios and high-pressure operational environments.
Veolia Australia and New Zealand | Territory Sales Manager | November 2025 – Present Spearheaded new business acquisition and strategic account expansion initiatives, directly contributing to regional sales growth and increased market share. Maintained and strengthened existing customer relationships, ensuring high levels of sales retention, service satisfaction, and contract compliance. Managed a dedicated portfolio of customer accounts, contractual adherence, and identifying upselling opportunities. Conducted in-person site safety assessments to ensure the safety of drivers and customers during servicing. Consistently met and exceeded demanding Key Performance Indicators (KPIs) and quarterly sales targets.
Würth Australia (Wood /Construction Division) | Sales Representative | March 2024 – November 2025 Conducted regular face-to-face customer visits and strategic consultations with diverse tradespeople (Builders, Electricians, Plumbers, Joiners, Glazers, Stone Masons, and Cabinet Makers) across workshops, showrooms, and active work sites. Achieved and exceeded key sales targets and Gross Profit (GP) metrics through effective solution selling. Successfully sourced, established, and on-boarded a significant number of new, high-value customer accounts. Provided tailored product and inventory management solutions, including managing customer stock levels and coordinating the delivery of field inventory ('boot stock'). Proactively demonstrated new products and seasonal specials to drive purchasing decisions and product adoption.
Peter Hill Power – Numurkah | Assistant Store Manager – Full Time | 2018 – 2024 Co-managed and mentored a team of 12 employees, including assisting with staffing, training, and optimising daily retail and workshop operations. Drove product sales across all lines, ranging from spare parts to new motorcycles, contributing to overall revenue targets. Functioned as Office Manager, overseeing critical administrative and financial functions: accounts payable/receivable, bank reconciliation, inventory ordering, data input, VicRoads registrations, staff rostering, and providing comprehensive administrative support and training. Supported the oversight of the workshop, managing incoming/outgoing repairs, customer invoicing, parts ordering, and maintaining effective communication between customers and mechanics to ensure timely service delivery. Served as the designated First Aid and OH&S Officer, ensuring workplace compliance and upholding safety standards.
Tally Paleo Foodstore & Cafe | Owner & Operator | 2014 – 2018 Business Management and Financial Oversight: Managed all facets of small business operations, including financial planning, complex tax preparation, business insurance and detailed product/service costing. Ensured full compliance with all relevant business registration, licensing, and regulatory requirements (e.g., council permits, health department registrations). Menu Development and Quality Control: Led innovative menu development, using market research and customer feedback to introduce popular and profitable items. Maintained exceptionally high standards of product quality, consistency, and presentation. Operational Leadership and Efficiency: Oversaw dynamic, high-pressure daily operations, demonstrating exceptional time management. Coordinated multiple tasks (stock management, service delivery) for efficient execution. Performed high-volume food preparation and expert barista duties, delivering speed and quality under pressure. Customer Experience and Financial Integrity: Cultivated exceptional customer service, managing interactions, and professionally resolving issues to build a loyal customer base. Managed all cash handling procedures, including daily reconciliation and banking, maintaining strict financial integrity. Compliance and Safety Leadership: Maintained strict adherence to all cleaning and organisational health and safety (OH&S) protocols. Implemented and enforced robust procedures for a safe, sanitary, and compliant working environment.