Newark, New Jersey, United States
Experienced Front Office Specialist with a demonstrated history of working in the Education Management industry. Skilled in Microsoft Word, Public Speaking, Creative Writing, and Leadership. Strong support professional with a Bachelor of Arts - BA focused in English Language and Literature, General from Rutgers University-New Brunswick.
Aiding patients in gaining access to medical treatment and facilities. Preparing admission and discharge documentation Explaining facility and insurance polices and procedures Handling patient inquires, concerns and complaints
Aiding lead teachers in implementing programmed lessons to students, providing classroom assistance in the townships of West Orange and Bloomfield NJ. • Worked with counselors and support staff to promote positive student behavior • Facilitated classroom bullying groups and conflict resolution education groups • Assessed students understanding and learning both formally and informally
Front Desk Assistant, Caldwell Community Center Caldwell, NJ 5/2017-2/2018 Promoted a positive gym, and guest experience for individuals in the community. • Provided quality customer service with enthusiasm and a smile • Managing members information while working with RecTrac database • Readily assisting the guest request
Supported and promoted theatrical arts during production and office stages of development. • Set up and currently managed a highly engaged social media presence • Developing individualized plans for marketing, focusing on unique needs. • Managing box office and ticket sales.
Cook and trainer promoting outstanding customer service to a diverse population, welcoming all cultures and faith traditions in a safe space. • Developed strong multi-tasking, customer service, and interpersonal skills. • Prepared and served food • Cross-trained new employees on multiple stations.