Nashville Metropolitan Area
Functional Banking technology and operations leader with expertise in core banking, the Jack Henry ecosystem, deposit operations, specialty banking programs, and enterprise application management. Experienced in leading teams, supporting mission-critical banking platforms, and partnering across technology, operations, and business lines to deliver scalable solutions in complex financial environments. Currently responsible for teams supporting critical banking applications and operational platforms, with a focus on production stability, technology delivery, vendor management, modernization initiatives, and strategic business enablement. Known for building strong partnerships across organizations and translating business needs into practical technology solutions that improve efficiency, client experience, and operational performance. Areas of expertise include: • Core Banking Systems (Jack Henry SilverLake Ecosystem) • Deposits & Treasury Services • Specialty Banking Programs • Deposit Escrow Platforms • Banking Operations & Process Improvement • Core Modernization & Technology Transformation • Mergers, Conversions & Integration Efforts • Production Support & Incident Management • Vendor & Platform Management • Team Leadership & Talent Development Passionate about bridging the gap between business strategy, banking operations, and technology. Proven track record leading teams through complex initiatives, supporting large-scale banking platforms, and helping organizations navigate growth, modernization, and change.
Leads an enterprise Business Applications organization of 15+ associates responsible for the stability, reliability, and ongoing evolution of platforms. Ensures technology work supports operational priorities, regulatory obligations, and enterprise initiatives. • Manages application lifecycle activities, including configuration, maintenance, releases, patching, and incident response. • Contributes to system selection decisions by evaluating operational impact, complexity and long-term scalability. • Partners with senior leaders enterprise-wide to ensure priorities are strategic aligned for long-term success. • Oversees third-party platform integrations and vendor relationships to ensure reliability and efficiency. • Actively participates in Change Management and Regulatory Compliance committees. • Built and scaled the firm’s Deposit Escrow Program to support $1B+ in managed funds, ensuring accuracy and control. • Improved Mass Maintenance and Unclaimed Property workflows, reducing manual intervention by over 50%. • Led implementation of new platforms, including Solifi Wholesale and Alacriti Orbpay, supporting modernization and scale. • Provides oversight for regulatory and reporting processes, ensuring accurate execution and cross-functional coordination. • Coaches analysts to operate with increased ownership, sound judgement, and understanding of downstream impacts.