Lawrence, Kansas, United States
I graduated from the University of Kansas with my bachelors in Accounting in December 2024. I am now a graduate student at the University of Kansas obtaining my Master's of Accounting with CPA eligibility in May of 2026.
• Provide personalized one-on-one coaching sessions to 20 business writing students • Develop effective strategies to enhance students writing techniques • Collaborate with instructor to achieve students writing goals, improving their written communication
• Assist with orientation and training of new associates • Responsible for daily cash office, including balancing cash registers and preparing deposits • Troubleshoot equipment, such as POS, printers, and scanners • Manage store scheduling, ensuring staffing levels meet customer demand
• Improved customer satisfaction by solving problems • Preformed returns and exchanges for customers • Trained new sales associates on store procedures • Assisted customers with locating items and purchases • Collaborated with others to resolve problems and finish projects
• Assisted with monitoring alerts for unconventional customer behavior utilizing a variety of software platforms • Analyzed fraud trends and worked with Fraud Manager to develop strategies to reduce and mitigate fraud losses • Assisted with investigations, including conducting research and reporting findings