Winnipeg, Manitoba, Canada
Strategic Senior Account Manager with 20+ years of experience driving revenue growth in the Managed Print Services (MPS). Proven expertise in navigating large-scale organizational shifts, including the 2025 Lexmark-Xerox integration, while maintaining 95%+ client retention. Expert in vertical-specific solutions (Healthcare/Public Sector) and transitioning legacy hardware accounts to high-margin Digital Workflow and AI-driven service models. Experience selling to C-level executives. Customer-focused and results-oriented, utilizing consultative and solution-selling techniques.
Responsible for the sale of Lexmark’s technology and solutions to the following verticals: Government, Health Care, and Higher Education sectors. Proven track record in competitive selling and account management in the technology field. Highly organized and I have excellent negotiation and presentation skills. I have also demonstrated a successful track record of opening up new accounts and driving a high volume of sales activities in the K-12, Higher Ed verticals, and Healthcare. Success in the above position has required very effective time management, excellent communication skills and a comprehensive understanding of client requirements and sales cycles. Applying my 15 years of public sector IT experience has assisted me in understanding my corporate client’s pain points and putting in place a strategy to drive business results.
From January 1999 reported to the Deputy Minister of Housing & Urban Affairs and in cooperation with members of the Executive Management Committee, was responsible for formulating and executing the department's IT strategy. Duties include: Leadership and technical direction of the application development, operations and business consulting teams. Negotiated major contracts with vendors and consultants and during this period did a major review of department staff. Responsible for 3.1 million budget with 19 staff members supporting wide range complex business needs
In cooperation with senior management, provided a broad operational platform for the delivery of patient care in a 400-bed urban healthcare facility. Scope of responsibility included the management of the Information Systems Department, Information Center, Telecommunications Services and the management of non-IT personnel.