New York, New York, United States
Focus on creating rich and engaging messaging experiences through understanding changing user needs. Passionate about building compelling products that trigger meaningful conversations between brands and customers.
- Leading Messaging (WhatsApp, SMS, agent-based Conversational Support) and Analytics products - Driving product strategy across AgentOne, AI-led support & shopping experiences, and cross-channel messaging - Leading product alignment with global partners like Meta, Twilio, Sinch, and Infobip
- Building 2 different messaging products from 0 to 1: SMS and WhatsApp - Being responsible for Overall Analytics and ROI Proof of Insider